Outbound Lead - 2nd Shift

Monday thru Friday, hours 1:00 PM - 9:00 PM with Shift Pay Premium

eko is an innovative e-commerce startup dedicated to empowering brands to create, display, and optimize their video assets across digital platforms.

Thanks to our groundbreaking partnership with major retailers, and our ability to demonstrably increase e-commerce sales, we recently broke ground on a new facility focused on processing, capturing, and delivering data & media for millions of unique products annually.

Our first-of-its-kind facility opened in Northwest Arkansas this summer and will scale to hundreds of employees by the end of 2025.

As we embark on our next phase of expansion, we are seeking visionary leaders who thrive in dynamic, “figure-it-out-as-we-go” environments and are eager to grow with us.

The Outbound Lead at eko’s Capture Factory reports directly to the Warehouse Manager. The Outbound Lead is responsible for all workflows related to preparing, staging, shipping, and post-production putaway of goods at eko’s Capture Factory. This includes leading a hands-on team, improving SOPs for returns and vendor shipments, and ensuring shipments are accurately labeled, documented, and delivered on time.

What you will do

• You’ll work directly on the dock, coordinate with logistics partners, and operate equipment such as forklifts or hand trucks as needed. You will also serve as a key link between operations, clients, and carriers, driving outbound efficiency and zero-defect execution.
• Oversee daily outbound operations, including pick/pack, palletizing, staging, labeling, and loading
• Manage shift assignments and provide day-to-day supervision for the outbound team
• Coordinate truck scheduling and dock availability with the Logistics Manager
• Maintain high standards for shipment accuracy, documentation, and timeliness
• Develop tools and delegate repeatable outbound tasks across teams
• Collaborate with robot, studio, and warehouse teams on outbound-related initiatives
• Continuously improve packaging, labeling, and tracking workflows
• Track and report on outbound metrics such as shipping accuracy, dock efficiency, and labor productivity

Our ideal candidate will have

• 3+ years of experience in outbound or fulfillment operations roles within a warehouse, distribution center, or 3PL setting
• A servant leadership mindset, with a willingness to lead by example in a fast-paced, shift-based environment
• Strong attention to detail and a commitment to inventory accuracy
• Excellent interpersonal skills and the ability to solve problems proactively and make quick, sound decisions
• Strong communication skills across logistics teams, clients, and warehouse leadership
• Forklift certification (or willingness to obtain one quickly)
• Willingness to assist with freight offloading when needed
• A collaborative, team-oriented approach with full ownership of the receiving process

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift, carry, push, and pull heavy objects frequently (typically up to 50 lbs).
• Ability to bend, stoop, kneel, crouch, and reach regularly.
• Visual acuity to read labels, packing slips, and computer screens, and to inspect goods for defects.
• Ability to work in a warehouse environment which may include exposure to varying temperatures, dust, and noise.

Work Environment

• This position operates primarily within a warehouse setting.
• The noise level can range from moderate to loud.
• Exposure to moving mechanical parts and vehicles (forklifts, trucks).

Why Join Us?

• Be part of something groundbreaking. This is an unparalleled opportunity to be the outbound function for a cutting-edge robotics studio at the forefront of innovation.
• Hyper-growth environment. You’ll play a pivotal role in shaping a company that is scaling at an exceptional pace.
• Leadership impact. Work directly with top executives to shape outbound strategies that drive organizational success and attract top-tier suppliers, ensuring long-term growth and operational excellence.

Benefits

• Premium health, dental and vision insurance
• Mental Health and Wellness Resources
• Life and Disability Insurance
• 12 Paid Holidays 
• PTO
• Shift Pay Premium

Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

This position pays a 10% weekend shift premium, with an hourly rate of $27.50.  In addition, this position will be eligible to work an additional weekend shift on a voluntary basis, based on business needs.  All hourly rates meet or exceed applicable state and federal minimum wage laws. This position is classified as non-exempt and is eligible for overtime pay in accordance with the Fair Labor Standards Act (FLSA).

eko is proud to be an Equal Opportunity Employer. We believe our strength lies in the diversity of our people. We are committed to fostering an inclusive workplace that respects and celebrates individual backgrounds, perspectives, and contributions. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.