Regional Vice President of Operations
Role Overview: Regional Vice President of Operations
The Regional Vice President of Operations will contribute to the company’s growth and quality by leading the operational, clinical, and financial success of all infusion centers within their region. This role will set and enforce standards, drive process excellence, and foster strategic partnerships to deliver exceptional patient outcomes, intake efficiency, and regional growth.
Location: Remote, with ability to travel to centers regularly
Job Description
Hire, lead, manage, and hold accountable Senior Regional Practice Managers and Regional Practice Managers within your region; ensure leadership continuity through effective succession planning and talent development
Ensure core processes are followed; implement and standardize improvements where appropriate
Manage clinical and non-clinical staffing levels across the region to meet business and patient needs
Address escalated patient and referring provider concerns and feedback across region
Support regional growth through developing high-value strategic relationships with top referring providers, regional payers, and other key partners
Drive profitability improvements through de novo site identification, M&A integration, and other strategic projects
Ensure a positive, collaborative, and high-performance culture across region
Key Accountabilities
Regional Intake Efficiency
Regional NPS
Facility and Process Optimization
Regional Profit