(Live Chat Remote Jobs) AT FedEx Part-Time Remote $30/H – Indeed Jobs US

FedEx is now accepting applications for Part-Time Remote Live Chat Customer Support Representatives based in Milwaukee, Wisconsin. If you're looking for a flexible, work-from-home role that allows you to provide top-tier customer assistance via live chat, this opportunity could be the right fit.

This position is ideal for tech-savvy communicators who enjoy problem-solving and prefer chat-based support over phone calls. At FedEx, you’ll play an essential role in ensuring a smooth customer experience — all from your own home.

Job Summary

As a Live Chat Support Representative, you’ll be responsible for handling customer inquiries through online messaging platforms. You will assist with shipment tracking, delivery updates, account questions, and service-related requests — all while maintaining the brand’s reputation for fast, courteous service.

Responsibilities

• Respond to customers in real-time via the FedEx live chat platform.

• Help customers track packages, resolve delivery issues, and answer general questions.

• Escalate more complex cases to appropriate departments as needed.

• Use internal systems to access account and shipping information quickly and accurately.

• Maintain a high level of professionalism and written communication at all times.

Requirements

• Must reside in or near Milwaukee, WI, and be authorized to work in the U.S.

• High school diploma or equivalent.

• Proficient in typing and written English; strong grammar and communication skills.

• Previous customer service experience, especially in live chat or digital support, is preferred.

• Comfortable using multiple software platforms and web tools simultaneously.

• Reliable internet and a quiet, distraction-free home workspace.

Benefits

• Competitive pay starting at $30/hour.

• Flexible part-time scheduling, ideal for students or second-income earners.

• Paid remote training.

• Potential access to benefits such as PTO based on hours worked.

• Supportive, inclusive virtual work environment.

How to Apply

Interested candidates can search for live chat remote opportunities on the FedEx careers website. Qualified applicants will be contacted for a virtual assessment and interview process. FedEx is committed to diversity, equity, and inclusion, and welcomes applicants from all backgrounds.