Experienced Online Casino Dealer and Game Presenter – Live Casino Entertainment and Customer Service Expert

Introduction to Evolution and the Role

Imagine being part of a pioneering company that has revolutionized the online gaming industry. At Evolution, the world's leading provider of online casino games, we are seeking charismatic and customer-focused individuals to join our team as Online Casino Dealers and Game Presenters in Southfield, MI. As a market leader since 2006, we have evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots globally. Our talent is live, and our players are virtual, with thousands engaging in real-money games daily from their mobile devices across 50 games.

As an Online Casino Dealer and Game Presenter, you will be the face of our live casino games, presenting and hosting interactive sessions with passion and personality. This role is perfect for those who are service-oriented, enjoy working in a fast-paced environment, and are looking for an exciting opportunity to grow with a dynamic company. No prior dealing experience is necessary, as we provide comprehensive training through our Evolution Academy to ensure your success.

Key Responsibilities

As an Online Casino Dealer and Game Presenter, your primary responsibilities will include:

• Presentation and hosting of live casino games, including Blackjack, Roulette, and Baccarat, to a high standard of quality and entertainment.
• Interaction with live players through chat and video streaming, providing an engaging and rewarding experience.
• Working rotating shifts, including evenings, weekends, and holidays, with regular breaks in a 24/7 studio operation.
• Maintenance of a professional appearance and adherence to uniform standards.
• Continuous learning and improvement to stay updated with new games, technologies, and presentation techniques.
• Collaboration with the team to achieve high levels of customer satisfaction and game presentation quality.

Essential Qualifications

To be considered for this role, you must:

• Be at least 21 years of age.
• Be able to obtain a Michigan Gaming License.
• Successfully complete a pre-employment background check.
• Have 1-2 years of experience in a customer service and hospitality-oriented role.
• Be responsible, dedicated, and dependable, with a natural ability to follow work rules.
• Possess good communication skills and a service-minded approach.

Preferred Qualifications

While not required, the following qualifications are preferred:

• Prior experience in dealing or presenting casino games.
• Familiarity with online gaming platforms and technologies.
• Experience working in a fast-paced, dynamic environment.
• Ability to speak multiple languages (a plus but not necessary).

Skills and Competencies

To excel in this role, you should possess:

• Excellent communication and interpersonal skills to interact effectively with players and colleagues.
• A strong customer service mindset to provide an engaging and rewarding experience for players.
• Ability to work under pressure and maintain a professional demeanor in a fast-paced environment.
• Flexibility and adaptability to work rotating shifts, including evenings, weekends, and holidays.
• A quick learner who can grasp new concepts and games rapidly.
• A team player who can collaborate with colleagues to achieve common goals.

Career Growth Opportunities and Learning Benefits

At Evolution, we are committed to the growth and development of our employees. As an Online Casino Dealer and Game Presenter, you will have access to:

• Comprehensive training through our Evolution Academy to learn the skills necessary for success in your role.
• Career advancement opportunities within the company, including potential moves into leadership or specialized roles.
• Performance-related bonuses and incentives to recognize and reward your hard work and dedication.
• Opportunities for professional growth and development in a dynamic and expanding industry.

Work Environment and Company Culture

Our studio in Southfield, MI, offers a modern, centrally located environment with a break room and refreshments. As an employee, you will be part of a diverse and inclusive team that values creativity, innovation, and teamwork. Our company culture is built on:

• Respect and inclusivity for all employees, regardless of background or position.
• Open communication and feedback to ensure that every voice is heard and valued.
• A dynamic and creative environment that fosters innovation and growth.
• A commitment to excellence in everything we do, from game development to customer service.

Compensation, Perks, and Benefits

We offer a competitive hourly rate of $18-$23, plus tips and performance bonuses. Additional benefits include:

• Paid break time and regular breaks in a 24/7 operation.
• Paid training and comprehensive onboarding process.
• Casino license reimbursement to support your professional development.
• 10 days of paid time off to relax and recharge.
• Medical, dental, and vision coverage to protect your health and well-being.
• Nationwide employee discount program for exclusive savings and perks.

Conclusion and Call to Action

If you are a charismatic and customer-focused individual looking for an exciting opportunity to grow with a dynamic company, we encourage you to apply for the Online Casino Dealer and Game Presenter role at Evolution. With comprehensive training, career growth opportunities, and a competitive compensation package, this is an ideal position for those who are passionate about delivering exceptional customer experiences and working in a fast-paced, innovative environment. Apply now to join our team and become part of the Evolution family!