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Experienced Frontend Coach - Non-Complex - Walmart Management

Remote · USA Full-time New today

Join the Walmart Team as a Frontend Coach - Non-Complex

We're excited to announce an exceptional opportunity for a talented and experienced Frontend Coach - Non-Complex to join our Walmart Management team! As a Frontend Coach, you will play a critical role in leading and developing teams, driving business results, and delivering an outstanding customer experience. If you're passionate about coaching, leadership, and making a positive impact on people's lives, we want to hear from you!

About Walmart

At Walmart, we're dedicated to helping people save money so they can live better. Our mission serves as the foundation for every decision we make, from responsible sourcing to sustainability and everything in between. As a Walmart associate, you'll play an integral role in shaping the future of retail, tech, merchandising, finance, and hundreds of other industries - all while affecting the lives of millions of customers worldwide.

What You'll Do

As a Frontend Coach - Non-Complex, you'll be responsible for:

  • Leading and developing teams effectively by teaching, training, and actively listening to associates
  • Touring stores and providing feedback (Tour-to-Teach) to ensure associates are equipped to deliver exceptional customer service
  • Communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction
  • Introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions
  • Communicating business objectives to teams effectively and driving financial performance and sales of the designated store area
  • Reviewing and evaluating P&L statements, managing and assisting in budgeting, forecasting, and controlling expenses
  • Managing and supporting customer service initiatives, ensuring customer needs, complaints, and issues are successfully resolved
  • Developing and implementing action plans to correct deficiencies and provide process improvement leadership
  • Providing supervision and development opportunities for hourly associates, including hiring, training, and mentoring
  • Coordinating, completing, and overseeing job-related activities and assignments, building accountability for and measuring progress in achieving results
  • Ensuring compliance with company policies and procedures, supporting company mission, values, and standards of ethics and integrity

Key Responsibilities

Leadership and Development

  • Lead and develop teams effectively, providing guidance and coaching to associates
  • Tour stores and provide feedback to ensure associates are equipped to deliver exceptional customer service
  • Communicate and collaborate with all levels of associates regarding store operations, technology, business initiatives, merchandising, and company direction

Business Results

  • Drive financial performance and sales of the designated store area
  • Review and evaluate P&L statements, manage and assist in budgeting, forecasting, and controlling expenses
  • Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved

Customer Experience

  • Manage and support customer service initiatives, ensuring customer needs, complaints, and issues are successfully resolved
  • Develop and implement action plans to correct deficiencies and provide process improvement leadership

Requirements and Qualifications

Minimum Qualifications

  • 2 years of college
  • OR 1 year's retail experience and 1 year's supervisory experience
  • OR 2 years' general work experience and 1 year's supervisory experience

Preferred Qualifications

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
  • General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing

What We Offer

Competitive Compensation and Benefits

We offer a comprehensive total rewards package, including:

  • Competitive salary
  • Multiple health plan options, including vision and dental plans for you and your dependents
  • Financial benefits, including 401(k), stock purchase plans, life insurance, and more
  • Associate discounts in-store and online
  • Education assistance for associates and dependents
  • Parental leave
  • Pay during military service
  • Paid time off, including vacation, sick, and parental leave
  • Short-term and long-term disability insurance

Career Growth and Learning Opportunities

At Walmart, we're committed to helping our associates grow and develop their skills. As a Frontend Coach, you'll have access to:

  • Training and development programs
  • Coaching and mentoring
  • Career advancement opportunities

Our Culture

At Walmart, we value diversity, equity, and inclusion. We believe that our associates are our greatest asset, and we're committed to creating a work environment that's inclusive, respectful, and supportive of all employees.

How to Apply

If you're excited about this opportunity and think you'd be a great fit for our team, we encourage you to apply! Please submit your application, including your resume and a cover letter, to be considered for this role.

Don't miss out on this exciting opportunity to join our team and make a positive impact on people's lives. Apply now!

Apply for this job

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