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Experienced Customer Service Representative – Insurance Industry Work-from-Home Opportunity

Remote · USA Full-time New today

About blithequark

At blithequark, we're revolutionizing the way people experience insurance. As a Managing General Agent (MGA), we sell policies directly to consumers, delivering a world-class customer experience that sets us apart from the rest. Our company culture is built on a strong foundation of work-hard-play-hard, promoting a healthy work-life balance that supports the growth and development of each individual on our team. With a focus on innovation and customer satisfaction, we're creating a new paradigm in the insurance industry.

Join Our Team as a Work-from-Home Customer Service Representative

We're seeking a self-motivated, flexible, and team-oriented individual to join our VUE (blithequark Underwriting Experience) Team as a work-from-home Customer Service Representative. As a CSR, you'll play a vital role in providing exceptional customer experiences through inbound phone calls, helping customers troubleshoot and resolve issues related to our policies.

What's in It for You?

At blithequark, we're committed to supporting our employees' growth and well-being. Here are some of the benefits you can expect:

  • We'll pay for your time and materials to obtain and maintain your Property and Casualty License
  • Enjoy paid holidays and a generous PTO policy, including 160 hours of sick or vacation time and 2 floating holidays per year
  • Participate in our 401(k) plan with a company match, ensuring your financial future is secure
  • Enjoy comprehensive health, dental, and vision plans, as well as access to free mental health resources
  • And many more benefits that support your overall well-being

Essential Functions

As a Customer Service Representative, you'll be responsible for:

  • Obtaining and maintaining your Property and Casualty License
  • Working independently, taking initiative, and working with minimal supervision
  • Maintaining regular and timely attendance
  • Making decisions, problem-solving, and upholding an ethical standard
  • Managing individual stress and composure
  • Other duties as assigned by your supervisor

Requirements

To be successful in this role, you'll need:

  • A High School Diploma or equivalent
  • A designated workspace and reliable internet connection to work from home
  • The ability to pass a background check
  • Extensive experience with Microsoft Office or G-Suite
  • At least 2 years of customer service experience

Why blithequark?

Here at blithequark, you'll be part of a team of trailblazers and visionaries who are shaping the future of insurance. Our vibrant and inclusive workplace is where your ideas matter, and you'll have the opportunity to:

  • Engage in groundbreaking projects that are revolutionizing the insurance landscape
  • Collaborate with a group of dedicated, like-minded professionals who share your passion for innovation
  • Experience a culture that prioritizes growth and development, ensuring you reach your full potential

Perks and Benefits

At blithequark, we're committed to providing a comprehensive benefits package that supports your overall well-being. Some of the perks and benefits you can expect include:

  • Health, dental, and vision plans
  • An amazing work-life balance with 4 weeks of Paid Time Off
  • 9 Paid Company Holidays with 2 floating holidays
  • 401K Programs with employer match
  • Personal assistant programs for support in maintaining a healthy personal and work life

Equal Opportunity Employer

blithequark is proud to be an equal-opportunity employer, committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics. If you require accommodations during the interview process, please let us know.

Apply Today!

If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity. With a competitive hourly rate of $18.00 - $20.00 per hour, this is a chance to join a dynamic team and shape the future of insurance.

Job Type:

Full-time

Pay:

$18.00 - $20.00 per hour

Work Location:

Remote Apply Job! Apply for this job

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