Experienced Data Entry Clerk – Billing and Customer Service Support

Are you a detail-oriented and organized individual with excellent communication skills? Do you have a passion for working in a dynamic environment where you can make a real difference in people's lives? If so, we encourage you to apply for the Experienced Data Entry Clerk position at blithequark, a global organization dedicated to delivering care and improving health outcomes.

About blithequark

At blithequark, we believe that everyone deserves access to quality healthcare, regardless of their background or circumstances. Our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to creating a culture of diversity, equity, and inclusion, where every individual feels valued and empowered to contribute their best work.

Join Our Team

As a Data Entry Clerk at blithequark, you will be part of a talented team that is dedicated to supporting our Quest Diagnostics operations through Billing Data Entry, Billing Data Acquisition, Manual Mail Returns, and/or Third-Party Denials processes. You will have the opportunity to work with a variety of computer applications, including MS Word, MS Excel, Online applications, and Mainframe applications. You will also be responsible for conducting basic research in computer applications to perform data entry, utilizing templates for letters and other correspondences, and researching mail returns and updating invoices with current information.

Primary Responsibilities

* Data entry of billing mnemonics and all required billing information that appears on imaged requisitions (such as US postal address, medical codes, insurance carrier details, etc.)

• Follow procedural guidelines to enter information in the systems and answer patient inquiries
• Navigate multiple computer applications (MS Word, MS Excel, Online applications, Mainframe applications)
• May be required to conduct basic research in computer applications to perform data entry (address, billing codes, reject codes, etc.)
• Data entry utilizing templates for letters and other correspondences
• Data Entry/Transfer/Enter received data from Quest Diagnostics in required applications to start the billing cycle
• Research mail returns and update invoices with current information in the appropriate billing system and note the patient bills with actions taken
• Research denied bills due to patient not being covered on the date of service, errors with the patient's information or with the insurance information provided in the claim/bill and resolve for re-billing

English Proficiency & Data Entry Proficiency Assessment

ENGLISH PROFICIENCY & DATA ENTRY PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION

Required Qualifications

* 1 year of data entry experience

• Customer service experience
• Professional proficiency in both English and Spanish
• Proficiency with computer, Windows PC, and web applications, including ability to navigate and learn new and complex computer system applications
• Ability to work 40 hours/week during standard business operating hours Monday - Friday from 7:00am - 4:30pm (It may be necessary, given the business need, to work occasional overtime on weekends and holidays)

Preferred Qualifications

* Medical billing experience

• Proven knowledge of medical or health insurance terminology
• Proven solid Microsoft Excel skills

Compensation and Benefits

The hourly range for this role is $16.00 to $24.42 per hour based on full-time employment. Pay is based on several factors, including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).

Work Environment and Culture

At blithequark, we believe that a healthy work-life balance is essential to our employees' well-being and productivity. We offer a dynamic and inclusive work environment that is committed to diversity, equity, and inclusion. Our team is passionate about making a difference in people's lives, and we are looking for individuals who share our values and are committed to excellence.

How to Apply

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for the Experienced Data Entry Clerk position at blithequark. Please submit your application through our website, and we will review your qualifications and experience. We look forward to hearing from you!

Equal Employment Opportunity

blithequark is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Drug-Free Workplace

blithequark is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Apply for this job