Experienced Seasonal Chat & Phone Tech Support/Customer Service Agent – Join the blithequark Team and Elevate Your Career
Are you ready to embark on a thrilling career journey with a global leader in the customer experience (CX) industry? Look no further than blithequark, where we're passionate about creating memorable associate experiences and delivering exceptional support to our customers. As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be part of a dynamic team that's dedicated to making a difference in the lives of our customers and our associates.
Why blithequark?
At blithequark, we believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. With over 20 years of experience hiring for our customer support roles, we've perfected our modernized application technology to benefit our customers and you. Our inbound-only call center ensures that you'll never have to deal with cold calling, allowing you to focus on delivering exceptional support experiences.
Responsibilities:
As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be responsible for:
- Providing basic technical support via phone or chat to our valued customers
- Interacting and communicating effectively with a variety of customers to deliver a memorable and delightful experience
- Working with a dynamic team to resolve customer issues and concerns
- Collaborating with colleagues to share knowledge and best practices
- Participating in ongoing training and development to enhance your skills and knowledge
- Adhering to blithequark's high standards of quality and customer satisfaction
Work with Us and You'll Enjoy:
* Working from the comfort of your own home, with computer equipment provided
- A full-time schedule with the flexibility of a seasonal role, offering the opportunity to become permanent
- Competitive hourly rate of $14/hour, with incentive opportunities
- Hands-on, 100% paid training to ensure your success
- Internal mobility opportunities, with 84% of our managers promoted within
- Employee discounts and referral bonuses
- Access to our EverBetter wellness program, promoting a healthy work-life balance
Location Requirements:
To be eligible for this role, you must reside in one of the following states:
- Alabama
- Arkansas
- Florida
- Georgia
- Iowa
- Idaho
- Indiana
- Kansas
- Kentucky
- Louisiana
- Michigan
- Minnesota
- Missouri
- Mississippi
- North Carolina
- North Dakota
- Nebraska
- New Mexico
- Nevada
- Ohio
- Oklahoma
- Pennsylvania
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Virginia
- Wisconsin
- West Virginia
- Wyoming
Qualifications:
To succeed in this role, you'll need:
- A high school diploma or GED equivalent
- 18 years of age
- Flexibility to meet the needs of the business
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
Equipment and Internet Requirements:
To ensure a seamless experience, you'll need:
- A hardwired internet connection (no satellite or wireless)
- Required internet speed of 5.0 Mbps Down/ 5.0 Mbps Up
- A working phone line (home phone or mobile)
- A noise/distraction-free home office environment
- A desk and an ergonomic chair
About blithequark:
blithequark is a global leader in the customer experience (CX) industry, with 170,000 associates across the globe. We're the team behind the best experiences for 750 of the world's leading brands, from Fortune 500 companies to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting 1 million customer conversations every day in 45 languages across 45 countries, blithequark combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection. Value Conversation.
Get to Know Us:
Visit our website at [www.blithequark.com](http://www.blithequark.com) and connect with us on Facebook, LinkedIn, and Twitter to learn more about our company culture and values.
Equal Employment Opportunity:
blithequark is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Apply Now:
Ready to take the first step in your career journey with blithequark? Apply now through our website or by clicking the link below: Apply Job! Apply for this job