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Experienced Customer Strategy and Engagement Solutions Advisor – Sales Support and Business Development Expert

Remote · USA Full-time New today

Introduction to blithequark

At blithequark, we are passionate about delivering exceptional customer experiences through innovative solutions and strategic engagement. As a leader in the industry, we are committed to fostering a culture of excellence, diversity, and inclusion. Our team is dedicated to supporting the sales efforts of our transportation management division, and we are seeking a highly skilled Customer Strategy and Engagement Solutions Advisor to join our dynamic team.

Job Overview

The Customer Strategy and Engagement Solutions Advisor will play a critical role in supporting our sales team by analyzing incoming RFI's and RFP's, creating detailed P&L's, and developing pricing files for our customers. This position will also participate in solution design, pricing, proposal and presentation creation, sales collateral, sales reporting, and general sales support. If you have a passion for sales, business development, and customer engagement, we encourage you to apply for this exciting opportunity.

Key Responsibilities

  • Collaborate with sales, lines of service, and opco's to design creative business solutions that meet our customers' needs
  • Facilitate sales leads through the solution design, proposal, and pricing process
  • Complete RFI and RFP responses in a timely and professional manner
  • Develop, maintain, and utilize pricing models in coordination with the sales process
  • Develop and maintain libraries for sales and marketing content, RFP and RFI responses, and PowerPoint presentations
  • Create reporting for sales pipeline and other ad hoc reports as requested
  • Create and manage inputs for detail and accuracy, customize formatting, and create and run reports in Salesforce for all Managed Transportation and Consulting opportunities
  • Perform other duties as assigned by management

Education and Experience

To be successful in this role, you will need:

  • A Bachelor's Degree in Logistics, Supply Chain, Business, Economics, or a related field
  • Minimum of 5-7 years of experience in solution design, sales support, implementation, project management, facilitation, or a related field
  • Strong MS Office Suite skills, including Excel, Word, and PowerPoint
  • Excellent communication and interpersonal skills to develop and maintain effective relationships with management and customers

Essential Qualifications

  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects
  • Excellent time management and organizational skills
  • Ability to work collaboratively as part of a team

Preferred Qualifications

  • Experience in the transportation or logistics industry
  • Knowledge of Salesforce or other CRM systems
  • Certification in logistics, supply chain, or a related field

Skills and Competencies

To excel in this role, you will need to possess:

  • Strong communication and presentation skills
  • Excellent interpersonal and relationship-building skills
  • Ability to think strategically and creatively
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects

Career Growth and Development

At blithequark, we are committed to the growth and development of our employees. As a Customer Strategy and Engagement Solutions Advisor, you will have access to:

  • Comprehensive training and development programs
  • Opportunities for career advancement and professional growth
  • A supportive and collaborative work environment
  • Recognition and reward for outstanding performance

Work Environment and Company Culture

Our office is located at Lombardi Ave, Green Bay, WI 54304, and we offer a flexible work schedule with 3 days in the office and 2 days remote. We are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our company culture is built on the principles of:

  • Respect and empathy for all employees and customers
  • A commitment to excellence and continuous improvement
  • A supportive and collaborative work environment
  • Recognition and reward for outstanding performance

Compensation and Benefits

We offer a competitive salary range of $58,656 - $109,739 per year, depending on experience and qualifications. Our benefits package includes:

  • Comprehensive health and dental insurance
  • 401(k) retirement plan with company match
  • Paid time off and holidays
  • Opportunities for professional growth and development

Conclusion

If you are a motivated and results-driven professional looking for a challenging and rewarding career opportunity, we encourage you to apply for the Customer Strategy and Engagement Solutions Advisor position at blithequark. With our commitment to excellence, diversity, and inclusion, we offer a unique and supportive work environment that values the contributions of all employees. Apply now to join our team and take the first step towards a fulfilling and successful career.

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