Experienced Customer Service Representative – Join the blithequark Team in Covington, GA
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two interactions are ever the same? If so, we want to hear from you! blithequark is seeking an experienced Customer Service Representative to join our team in Covington, GA. As a key member of our customer-facing team, you will play a vital role in providing top-notch support to our customers, Territory Sales Managers, and consumers.
About blithequark
blithequark is a leading provider of innovative solutions and services to the [industry/sector]. With a strong commitment to excellence and customer satisfaction, we strive to build long-lasting relationships with our clients and partners. Our team is dedicated to delivering exceptional results, and we're looking for talented individuals like you to join our mission.
What We Offer
As a Customer Service Representative at blithequark, you can expect a comprehensive benefits package, including:
- Competitive hourly rate of $16.50
- 1st shift, Monday - Friday, 8:30 AM - 5:30 PM schedule
- Health benefits, including telehealth medical services
- Opportunity for advancement and career growth
- Referral bonuses for successful referrals
What We're Looking For
To succeed in this role, you'll need:
- Associate degree or equivalent from a 2-year college or technical school; OR
- 6+ months of related experience or training; OR
- Equivalent combination of education and experience
- Excellent verbal and written communication skills
- Ability to read and interpret documents, write reports, and work effectively with customers and sales
- Basic mathematical skills with the ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals
- Solid troubleshooting skills
- Ability to stand, walk, stoop, kneel, crouch, and lift 10 pounds
What You'll Do as a Customer Service Representative
As a Customer Service Representative at blithequark, your responsibilities will include:
- Providing telephone support to customers, Territory Sales Managers (TSMs), and consumers
- Handling all inbound calls in accordance with Call Quality Standards
- Coordinating with external vendors for art proofs and customer orders
- Assisting with processing internal and external customer orders
- Receiving, reviewing, and submitting order requests accurately and efficiently
- Verifying customer orders for correct pricing, accuracy, and compliance
- Maintaining up-to-date knowledge of blithequark products, processes, and promotions
- Resolving basic to complex customer issues with effective solutions
Why Join blithequark?
At blithequark, we're committed to creating a positive and inclusive work environment that fosters growth, learning, and collaboration. As a member of our team, you'll have access to:
- Ongoing training and development opportunities to enhance your skills and knowledge
- A dynamic and supportive team environment that encourages open communication and feedback
- A comprehensive benefits package that includes health insurance, paid time off, and more
- Opportunities for career advancement and professional growth within the company
Ready to Join the blithequark Team?
If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we want to hear from you! Apply now to join our team as a Customer Service Representative in Covington, GA. Apply Job! Apply for this job