IT Project Manager with Sage Intacct and Servic...

Job Description

IT Project Manager – ServiceTitan & Sage Intacct (Fully Remote after 2 months)

Location: 100% Remote (with travel to Tampa, FL or West Palm Beach, FL once/week for first 2 months)

Travel: 1–2 days/week to West Palm Beach or Tampa, FL (initially); occasional travel to Texas (Dallas, Houston, San Antonio) or Virginia (Richmond, Chesapeake) is a plus

Compensation: $90,000 – $130,000 annually (depending on experience)

Employment Type: Full-time

Role Summary

We are seeking a hands-on IT Project Manager with deep expertise in ServiceTitan and Sage Intacct to lead the migration of a recently acquired 120-employee company from an older Sage system. This role is critical to ensuring a successful go-live by January 1st of the new year.

The ideal candidate will combine strong technical proficiency with project management skills—capable of both architecting solutions and “rolling up their sleeves” to troubleshoot, configure, and support systems. Long-term, this individual may become our in-house ServiceTitan subject matter expert, reducing reliance on external vendors and ensuring continuous improvement across our operations.

Key Responsibilities

• Lead System Migration: Manage and execute the migration of the acquired company’s data and employees from an older Sage system into ServiceTitan and Sage Intacct.
• Integration & Training: Support ServiceTitan integrations, conduct user training, and provide ongoing education to ensure adoption and effective system use.
• Technical Troubleshooting: Proactively diagnose, resolve, and recode technical issues related to ServiceTitan and Sage Intacct.
• Internal Subject Matter Expert: Serve as a trusted in-house authority on ServiceTitan, improving responsiveness compared to external vendor support.
• Project Management: Define timelines, deliverables, and milestones for the migration project to ensure the January 1st deadline is met.
• Continuous Improvement: Identify opportunities to optimize processes, workflows, and data integrity across ServiceTitan and Sage Intacct platforms.

Qualifications & Experience

Required

• Proven expertise in ServiceTitan (system integrations, configurations, and troubleshooting).
• Strong proficiency with Sage Intacct.
• Experience leading technical system migrations and integrations.
• Ability to operate at both strategic and tactical levels—planning projects while directly executing technical work.
• Strong problem-solving skills and ability to work independently.
• Previous experience as a Technical Project Manager, Systems Integrator, or similar role.

Preferred

• Background in service industries (HVAC, plumbing, electrical, or residential contracting).
• Based in Florida (West Palm Beach or Tampa preferred), Texas, or Virginia where physical offices are located
• Prior experience working in a private equity-backed growth environment.

Success Metrics – First 6 Months

1. Successfully migrate the acquired company’s operations into ServiceTitan and Sage Intacct by the January 1st go-live deadline.
2. Deliver effective training and integration support to ensure user adoption.
3. Establish yourself as the internal go-to resource for ServiceTitan troubleshooting and support.

Why Join?

• Be part of a fast-growing, private equity–backed platform transforming the HVAC, plumbing, and electrical service industry.
• Play a mission-critical role in delivering a high-visibility migration project.
• Opportunity to evolve into a long-term systems leadership role with ongoing impact.
• Flexible remote work with travel to key offices as needed.