Associate CRM Analyst – Simpleview – Arizona

Job title: Associate CRM Analyst Company: Simpleview Job description: Job description ABOUT SIMPLEVIEW: Simpleview is a software development, data analytics and digital marketing firm that supports destination marketing organizations to reach their tourism marketing goals with first-in-class digital products and services. We believe our customers -- towns, cities, states and nations across the globe -- have a role to play in creating great experiences for visitors, for the people who call them home and for businesses and workers who rely on travel to sustain their local economies. We are looking to add to our professional, dedicated, and hardworking team an independent, talented, top-notch Associate CRM Analyst with a great work ethic who thrives in organizations that constantly adapt and evolve. JOB SUMMARY: The Associate CRM Analyst works under the direction of the Lead CRM Analyst. The Associate CRM Analyst will be responsible for assisting Analysts with special projects, ticket management, administrative tasks, and client management. The Associate CRM Analyst shall learn the CRM system and tourism industry. RESPONSIBILITIES:

• Assist CRM Analyst by responding to client inquiries in a knowledgeable and timely manner
• Check and test completed tasks for client inquiries to ensure user acceptance, data quality and quality assurance
• Review and research data and client systems for client system documentation
• Document monthly client calls to send to client and CRM Analyst
• Responsible for interfacing with internal departments and teams within Simpleview as needed
• Handling assigned work requests in a timely and efficient manner
• Responsible for ensuring assigned project related tasks and deliverables are met
• Maintaining a positive relationship between Simpleview and its clients

REQUIREMENTS:

• Ability to effectively communicate with clients and internal staff
• Strong attention to detail skills
• Strong customer service skills
• Relentless work ethic in a fast paced environment
• Strong written and verbal communication skills
• Must provide clear communication to Lead CRM Analyst
• Experience with Microsoft Office Suite (Excel, Outlook and Word)
• Travel expectation up to 25%

PREFERRED EXPERIENCE/SKILLS:

• Bachelors degree preferred or equivalent experience
• Past experience with CRM systems strongly preferred

WHO WE ARE LOOKING FOR:

• Professionals with solid skills and solid principles
• People who know the web like an old friend
• Employees who thrive on problem solving and figuring things out
• Someone other people want to work with (organized, easy-going, non-toxic)

WHAT IS IN IT FOR YOU:

• Fulfilling work at a company that makes an impact in hundreds of communities across the globe
• The ability to set a career trajectory and move along a growth path
• Great co-workers, including geeks, parents, artists, gamers, veterans and average joes and janes
• 100% paid medical benefits for employees and short-term disability paid by the company + options for vision, dental, long-term disability & life
• 401(k) with employer match

This position is available for remote work. Unless otherwise stated on the job description as location-specific, most of our positions are eligible for remote work. At this time, Simpleview can currently only employ remote staff who reside in the following U.S. states or Canadian province: Arizona, British Columbia, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Mexico, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin. Qualified candidates, please apply by going online at: . Or submit your resumes at [email protected]. Simpleview provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR Expected salary: Location: Arizona Job date: Sat, 03 Sep 2022 06:23:16 GMT Apply for the job now! Apply tot his job Apply To this Job