Experienced Pre-Licensed Customer Service Representative - Remote Opportunity at arenaflex

At arenaflex, we're more than just a company – we're a global community of passionate individuals driven by a shared purpose: to make a meaningful difference in the lives of our customers, clients, and the environment. With over 410,000 inspired and dedicated team members speaking more than 300 languages, our global scale and local presence enable us to be a force for good in the world. If you're on the hunt for a career that will challenge you, inspire you, and help you grow, then arenaflex is the place for you! We're committed to investing in your future and providing you with the tools, training, and support you need to succeed.

Become a Licensed Insurance Agent with arenaflex

At arenaflex, we're dedicated to helping our team members achieve their career goals and aspirations. That's why we offer a 5-day paid training program to help you prepare for the State Insurance Exam. Yes, you read that correctly – you'll get paid to study and prepare for your exam! Our comprehensive training program includes:

• A dedicated trainer to guide you through the process
• Study materials and resources to help you prepare
• Coverage of the cost of the State Insurance Exam
• Scheduling of your state exam to ensure you're ready to take it

After you pass your exam, arenaflex will support you in obtaining your license in the 50 states/territories we operate in. We're committed to helping you achieve your career goals and aspirations.

Benefits of Working with arenaflex

At arenaflex, we offer a range of benefits to support your career growth and well-being. These include:

• Paid training and development opportunities
• Competitive wages and salaries
• Full benefits package, including medical, dental, vision, and 401(k)
• Paid time off and vacation days
• Employee wellness and engagement programs
• Opportunities for career advancement and growth

About arenaflex

At arenaflex, we're committed to making people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs and are inspired to deliver only the best in all that we do. As a key contributor to our team, you'll have the opportunity to interact with people from all walks of life and work in a collaborative and engaging environment. Our Chief Client Officer started her career at arenaflex as an agent and advanced to the pinnacle of the company. At arenaflex, the sky is the limit, and we're committed to helping you achieve your career goals and aspirations.

Work at Home Opportunity

This is a work-at-home position, and we're looking for fearless individuals who are inspired to deliver only the best in all that they do. As a Pre-Licensed Representative, you'll be responsible for resolving complex consumer issues and advising first-level representatives on high-level issues.

Responsibilities

As a Pre-Licensed Representative, your responsibilities will include:

• Resolving complex consumer issues and advising first-level representatives on high-level issues
• Assisting policy holders with billing questions and concerns
• Providing support to policy holders with any policy changes requested
• Supporting policy holders' needs by providing recommendations and adjusting as necessary

Requirements

To be successful in this role, you'll need to have:

• 6 months of customer service experience
• Over 18 years of age
• Ability to type 25 wpm
• High school graduate or GED
• Comfort with desktop computer systems
• Proven oral and written communication skills
• 6 months of call center experience (preferred)
• Logical problem-solving skills
• Availability to work various shifts
• Ability to use Windows operating systems
• Organization and work prioritization skills

Work from Home Requirements

To work from home, you'll need to have:

• A reliable internet connection with a minimum subscribed download rate of 12.0 Mbps and a minimum subscribed upload rate of 3.0 Mbps
• An ISP with no packet loss and a ping under 50ms
• Proof of internet speed required
• A clean and quiet workspace

Be One of Our People

At arenaflex, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We're committed to providing a workplace that's conducive to happiness and a healthy work-life balance.

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer, and we're committed to providing a workplace that's inclusive and diverse.

Apply Now

If you're ready to take the next step in your career and join a global community of passionate individuals, then apply now! Apply for this job