UA Associate- Large Casualty (Philadelphia, PA or New York, NY)
Zurich North America is currently hiring an UA Associate to join the Large Casualty team. In this role, you will support experienced Underwriters in the review and analysis of risks, applying your research and analytical skills to assess risk and grow your career.
Responsibilities
- Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination
- Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies
- Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products
- Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager. Working collaboratively with assigned underwriters
- Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills
Skills
- Bachelor's degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
- Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
- High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area AND
- Knowledge of data collection and analysis
- Microsoft Office experience
- Insurance industry knowledge
- Knowledge of Risk Management
- Knowledge of processing, rating and policy management systems used in the insurance industry
- Strong verbal and written communication skills. Ability to open and drive collaboration with business partners
- Exceptional quality awareness; with Customer Experience focus
- Attention to detail, advanced desk management and prioritization of deliverables
- Superior skills in relationship building, active listening with customers and coworkers
- Customer service experience
- Enjoys working with details and providing accurate data in a timely manner
- Self-directed to meet deadlines
- Multi-tasking skills
- Microsoft Office: Excel, Word and ADOBE – Intermediate level
- Large Casualty experience a plus
- Issuing new and renewal policies, endorsements and handling billing and other service type issues
- 5% Travel
Benefits
- Short-term incentive bonus of 5%
- Competitive pay
- Comprehensive benefits for employees and their families
Company Overview