Business System Analyst
Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. They are seeking a Business Systems Analyst to work closely with clients across the Americas, simplifying their business processes and managing implementation projects. The role involves analyzing clients' operations, collaborating with developers, and providing expert consultation during the implementation of Odoo's solutions.
Responsibilities
- Manage client relationships while implementing Odoo SaaS solution
- Analyze all aspects of clients' business operations to map their processes to Odoo's solution
- Quantify the resources required for a task/project related to an Enterprise Resource Platform implementation
- Collaborate with Odoo's developers to execute clients' business requirements
- Collaborate with the clients' implementation managers on User Acceptance Testing and End User Training
- Occasionally advise the sales team during pre-sale regarding complex implementations
Skills
- Bachelor's degree in Business Analytics, Business Administration, Engineering Management, Industrial Engineering, or a related field
- French fluency (professional or native/bilingual)
- At least 1-year of experience as a Business Systems Analyst
- Passion for learning business processes (sales, accounting, supply chain, inventory management, manufacturing)
- Able to work in a rapidly evolving field
- Excellent communication skills
- Relational Database literacy
- Masters Degree in Business Administration or Engineering Management or a related field
- Experience with ERP systems
- 2+ years experience implementing software (ERPs or CRMs preferred)
- Experience in a SaaS company
- Available immediately
- Additional languages (Spanish or French preferred)
Benefits
- Healthcare
- Dental
- Vision
- Life Insurance
- Flexible Spending Account
- Health Savings Account
- 401K Matching
- Commuter Benefits
- PTO (Paid-time-off)
- Paid sick days
- Paid holidays
- Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professional
- Snacks, fruit, and coffee/drinks on tap
- Chef-prepared lunches
- Company-sponsored events for groups of 6+ employees
Company Overview