Slalom Flex (Project Based) - UX Content Writer

Role: Slalom Flex (Project Based) - UX Content Writer Location: Remote Who You'll Work With Our teams help organizations of all kinds redefine what's possible, give shape to the future-and get there. We focus on high-impact projects, meeting our clients where they are to uncover business needs and deliver results. Our teams go beyond the expected to help clients move confidently through ambiguity and risk and drive more transformative outcomes. The UX Content Writer will work closely with client and Slalom team members. The position emphasizes UX product content rather than marketing, ensuring clarity, consistency, and accessibility across customer-facing communications.

What You'll Do

• Content Editing & Approval
• Review and approve communications from change management teams for accuracy and tone
• Knowledge Management
• Identify gaps and create knowledge articles to support customer actions
• Brand Voice & Standards
• Maintain and evolve the client's tone and voice using established UX writing guidelines
• Help set new standards for UX content across digital platforms
• Customer-Facing Communications
• Ensure all communications that require customer action are clear, actionable, and aligned with UX principles
• Collaboration with UX Designers
• Partner with designers to create templates, define copy hierarchy, and optimize user flows
• Accessibility Compliance
• Apply WCAG 2.1 standards to ensure digital accessibility in all content
• Content Types
• Notification banners, action prompts, and other UX content that guides customer decisions (distinct from marketing content)

What You'll Bring

• Exceptional communication skills
• Proven experience in UX writing, content strategy, or copy editing for digital products
• Strong understanding of UX principles, content hierarchy, and customer-centric communication
• Familiarity with WCAG 2.1 accessibility standards
• Ability to collaborate effectively with designers, product managers, and change management teams
• Exceptional attention to detail and consistency in tone and voice
• Experience in setting content standards and guidelines
• Knowledge of enterprise-level digital platforms and customer engagement strategies
• Strong editing and proofreading skills with a focus on clarity and usability
• Passion for emerging technologies and platform innovation
• Self-starter, driven to work independently and with a team
• Consulting experience preferred

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this position, the hourly pay range is $45 to $53/HR depending on experience. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The hourly pay range is subject to change and may be modified at any time. EEO and Accommodations Slalom is an equal-opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. We will accept applications on an ongoing basis through December 19, 2025 Apply tot his job Apply To this Job