Mortgage Recording Specialist
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. As a Mortgage Recording Specialist, you will manage the accurate and timely recording of HELOC loan documents, ensuring compliance and operational excellence in loan servicing.
Responsibilities
- Ensure complete and accurate review of signed HELOC documentation packages prior to recording
- Confirm all elements of mail-in packages (mortgage/deed, physical check, return materials, FedEx labels) are properly assembled and addressed
- Prepare electronic and mail-in recording documents for submission, validating county-specific requirements, riders, and appropriate payment methods
- Monitor Simplifile to ensure recording statuses transition to final confirmed state by county
- Validate post-recording documentation, including recording stamps, dates, book/page/instrument numbers, and update internal systems accordingly
- Upload recorded instruments to Vesta and ensure all notes and metadata are accurately reflected across systems
- Serve as a point of quality control to guarantee documentation compliance and operational accuracy during the post-closing process
- Remediate and cure any rejected recording documents from counties as needed
Skills
- Experience in home lending loan processing or mortgage servicing
- Understanding of end-to-end HELOC loan origination processes
- Excellent analytical, organizational, and communication skills
- High attention to detail and comfort working with data in operational environments
- High School Diploma or GED
- Ability to work standard hours (9 AM – 5:30 PM EST)
- Proficiency with loan origination systems and general productivity software
- Reside within 60 miles of Columbus, OH, and be able to work from the office at least two days per week
- Previous post closing / recording or servicing mortgage experience
- Ability to work effectively with limited direct guidance on routine activities
- Strong organizational and time management skills with the ability to prioritize tasks effectively
- Comfortable operating in a fast-paced, ambiguity-prone environment
- Demonstrated ability to take ownership of issues and drive resolution with patience and efficiency
Benefits
- Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
- Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
- Employee Stock Purchase Plan (ESPP)
- Life and disability insurance
- Generous holiday, vacation, sick and safety leave
- Supportive parental, family care, and military leave programs
- Annual wellness, technology & ergonomic reimbursement programs
- Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
- Catered lunches + snacks & drinks when working in offices
Company Overview