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Associate, Custody Operations

Remote · USA Full-time New today

Vestwell is a financial technology company powering the new savings economy, based in New York City. They are seeking a Custody Ops Associate to handle day-to-day processing and monitoring of plans on Vestwell’s platform, collaborating with internal stakeholders to provide exceptional service to plan sponsors.

Responsibilities

  • Review incoming cash, wires, and checks coming onto our trust accounting system
  • Processing of corrections on a plan and participant level on a daily basis
  • Work with sub-custodians to settle trades from the point of booking, through settlement for mutual funds, stable value funds, and ETFs
  • Respond to a high volume of complex operational correctional issues for internal teams
  • Identify and resolve discrepancies in Cash and Share balances
  • Oversee and help ensure other team member action items are completed
  • Ensure collaboration with all internal teams to meet expected timelines
  • Support the creation and maintenance of written operating procedures related to assigned functions
  • Oversee and audit record-keeping and plan administration components
  • Monitor deliverables and ensure timely completion of team projects
  • Investigate and reconcile discrepancies in data and remediate accordingly
  • Strong written communication, critical thinking and organizational skills

Skills

  • Undergraduate or graduate degree in Finance or Accounting with a strong academic performance record
  • Possess a strong aptitude for numbers, and understanding of cash and traditional securities reconciliations
  • Demonstrate an affinity for learning, creating, and iterating rapidly
  • Proactive and analytical, able to problem-solve and propose solutions
  • Demonstrate a high degree of organization and dependability
  • Ability to prioritize tasks and manage client expectations
  • Ability to use excel at a high level
  • Strong written communication, critical thinking and organizational skills
  • Experience with collaboration, project management, and CRM tools such as Google Workspace, Slack, Salesforce, Zendesk, and Jira
  • Possess a good understanding of how mutual funds, stable value funds, and ETFs trade and settle
  • Familiarity with custodial platforms, such as Matrix or Schwab
  • General knowledge of ERISA rules and requirements, and experience with one or more compliance / record-keeping systems (e.g. SunGard Relius, ASC, FIS)
  • Qualified 401(k) Administrator (QKA) or higher ASPPA credentials
  • Relevant record-keeper experience

Benefits

  • Competitive health coverage
  • Generous vacation offering
  • Great 401(k) plan

Company Overview

  • Vestwell is the backbone of the modern savings economy; a fintech company powering savings for retirement, education, and healthcare. It was founded in 2016, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is http://vestwell.com.
  • Company H1B Sponsorship

  • Vestwell has a track record of offering H1B sponsorships, with 4 in 2025, 3 in 2024, 5 in 2023, 3 in 2022, 3 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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