Bilingual Account Development Associate (English/French)

KEV is a company that helps school districts manage their finances effectively, providing real-time visibility into their financial operations. They are seeking a Bilingual Account Development Associate to cultivate relationships with customers, support Account Managers, and contribute to revenue growth through targeted outreach and collaboration with cross-functional teams.

Responsibilities

• Conduct targeted outreach to high-potential customers — enabling upsell and cross-sell opportunities for Account Managers
• Discovery new contacts within our customer base and cultivate new relationships — driving refreshed communication and strengthening relationships
• Achieve or exceed monthly quotas for customer meeting management — contributing to predictable pipeline growth and revenue acceleration
• Identify changes to key contacts within existing accounts — ensuring accurate data and improved account coverage
• Partner with Account Managers and Marketing on outreach initiatives — fostering alignment and enhancing campaign effectiveness
• Assist with migration of existing customers to a new payment partner — ensuring smooth transitions and customer satisfaction
• Document all activities in Salesforce — enabling data-driven decision-making and operational efficiency
• Provide feedback on messaging and competitive insights — contributing to continuous improvement and market responsiveness

Skills

• Bachelor's degree or equivalent experience
• 1–2 years of work experience, ideally with exposure to K–12 education
• Bilingual (English / French) - fluent in both verbal and written forms
• Strong communication skills and ability to work autonomously
• Excellent time-management skills
• Experience with Salesforce or similar CRM tools
• Collaborative and adaptable — enabling cross-functional success
• Detail-oriented and proactive — contributing to customer engagement and growth

Benefits

• Meaningful benefits– Because your well-being matters; both at work and at home.
• Retirement Savings Support – We help you plan for your future with company-matched programs, including RRSP matching in Canada and 401(k) contributions in the U.S.
• Professional development – We invest in your growth with ongoing learning, stretch opportunities, and continuing education, including KEV Academy for onboarding and skill-building, plus KEV University, our online platform offering a wide range of courses.
• Hybrid model – 3 days in the office to collaborate and connect, with flexibility the rest of the week.
• Flexible PTO – Take the time you need to recharge with close to 4 weeks of vacation and a company-wide holiday closure.
• Office perks – Enjoy a fully stocked snack bar and occasional catered lunches—because we know that great conversations (and ideas) often start around good food.

Company Overview