[Remote] Resourcing Specialist

Note: The job is a remote job and is open to candidates in USA. Prosci is a purpose-driven organization focused on helping organizations succeed through change. They are seeking a Resourcing Specialist to manage staffing for their Training Delivery Team, ensuring optimal coverage for training programs and maximizing resource utilization.

Responsibilities

• Manage high volume scheduling and resource allocation internally for our Training Success Specialists and Executive Instructors to ensure optimal coverage for a wide variety of training programs
• Monitor and forecast resource utilization to maximize efficiency and meet delivery goals
• Support proactive capacity planning by identifying short-term gaps and long-term resource trends
• Partner with Delivery Leadership, Sales, Client Operations, Logistics, and Advisory teams to align staffing decisions with client needs and organizational priorities
• Train to serve as a backup for the Senior Advisory Resourcing & Operations Manager, supporting resource planning for consulting engagements as needed
• Represent the delivery team in regularly scheduled meetings with the Sales team to learn of upcoming opportunities and unique client needs
• Identify opportunities to streamline resourcing workflows and enhance scheduling efficiency
• Leverage platforms such as Certinia, Float, Salesforce, and MS Excel to manage assignments and maintain accurate records

Skills

• Minimum 1-2 years in a resourcing or staffing role within a professional services environment (e.g., consulting or staffing firm)
• Strong understanding of utilization metrics and capacity planning
• Proven ability to work with urgency and make adjustments and pivots as needed with last minute requests or changes
• Experience with professional services automation software for staffing, ideally Certinia and/or Float, but other comparable scheduling tools include OpenAir, QuickArrow, Workday, Rocketlane, and Kronos
• Experience utilizing CRM systems (Salesforce preferred)

Benefits

• Comprehensive wellness benefits
• Generous flexible paid time off
• Holidays and volunteer time
• Medical
• Dental
• Vision
• Long-term and short-term disability programs
• Life insurance
• Pet insurance
• 401k with company matching
• Access to LinkedIn Learning

Company Overview