Analyst - Product Management

American Express is a leading payments provider with a strong commitment to innovation and customer service. As a Targeting & Data Capabilities Analyst, you will support the development of data and targeting capabilities, translating business requirements into actionable solutions and collaborating with various teams to enhance business outcomes.

Responsibilities

• Build a comprehensive understanding of the organization’s current targeting and modeling landscape across all business segments
• Identify capability gaps, future needs, and integration opportunities, and translate these into clear product and technical requirements for platform and engineering teams
• Shape the product and capability roadmap by working closely with Marketing, Product, Analytics, Modelling, Data Engineering, and other key partners
• Drive alignment on strategic priorities, use-cases, and delivery milestones, ensuring the roadmap reflects both near-term business value and long-term capability evolution
• Ensure continuity and protection of existing targeting objectives and performance KPIs during capability or platform transitions
• Define validation criteria, performance safeguards, and migration frameworks to maintain business impact while enabling modernization
• Cultivate strong cross-functional partnerships across business units, acting as a connector to bring teams together around shared goals
• Facilitate decision-making, resolve ambiguity, and ensure effective execution across diverse stakeholders
• Provide structured, proactive updates to senior leadership, including key decisions, trade-offs, risks, and alignment needs
• Represent the end-to-end capability vision and ensure leadership is informed and aligned ahead of critical milestones

Skills

• Experience in data management or product development, with exposure to building or enabling data-driven capabilities
• Strong analytical and problem-solving skills, with the ability to diagnose issues and make data-informed decisions
• Hands-on experience using advanced SQL within big data or cloud-native environments
• Familiarity with Agile/Scrum methodologies or broader software delivery lifecycle processes
• Ability to interpret technical and business objectives and translate them into clear, actionable solutions
• Comfort with conceptual thinking and change management, including navigating ambiguity and driving alignment in evolving environments
• Strong written and verbal communication skills, with the ability to deliver clear, compelling presentations to a wide range of audiences
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
• Familiarity with handling and analyzing large datasets in data-driven environments
• Experience with Python or other relevant analytical/programming tools in a data-driven environment

Benefits

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Company Overview