Client Services Representative
LendingTree is the nation's leading online lending marketplace, connecting consumers with multiple lenders. The Client Services Representative is responsible for managing client accounts, resolving complaints, and processing payments in a hybrid work environment.
Responsibilities
- Client account management
- Settling client complaints/disputes
- Taking credit card payments
- Other projects as needed by the department manager
Skills
- Have 1 year customer service experience
- Have professional phone and email etiquette
- Have the initiative to work independently and thrive in a team environment
- Have dedicated thinking and problem-solving skills
- Have proficient skills in Microsoft Office suite
- Have ability to deliver customer support like you expect to receive it; with excellence
- Have ability to be organized and are a multi-tasker with excellent judgment on prioritization within a high-volume transactional environment
- Experience in Salesforce or the insurance industry is a plus
Benefits
- Medical
- Dental
- Vision insurance
- 401(k) matching
Company Overview
Company H1B Sponsorship