Digital Strategy Analyst, Telco and M&E
Adobe is a company dedicated to changing the world through digital experiences. The Digital Strategy Analyst in Media, Entertainment and Telecommunications will engage with senior customers to develop insights and recommendations that enhance customer experience and drive digital innovation.
Responsibilities
- Run ethnographic interviews and journey diagnostics to understand customers’ unmet needs
- Build brand-new web and mobile app experiences that delight our customers’ customers and improve performance
- Use Adobe’s unparalleled analytics dataset to show customers how their digital business compares within industry
- Reveal insights from their own reports and the corresponding actions to optimize performance and customer experience
- Assess how improvements to customer journey and business capabilities will grow revenues, reduce costs, and generate business value
- Size potential opportunities to prioritize short- & long-term recommendations
- Help customers write business cases to quantify value and rationalize technology investments
- Assess customers’ technology landscape and data strategy to understand current implementation and usage
- Recommend new solutions, integrations, and use cases to enable improved customer experiences
- Collaborate to define Adobe’s perspective on impactful industry experiences by working with deep subject matter specialists
- Apply that perspective by authoring thought leadership assets to drive demand generation, field enablement, etc
- Be the voice of the industry within Adobe to inform product strategy
- Collaborate on Adobe’s strategy to deepen its customer footprint in core industries
- Align the Adobe internal and partner ecosystem on the industry strategy and coordinate go-to-market efforts across functions
Skills
- Outstanding record of academic achievement
- Demonstrated passion for digital experiences and/or cloud technology
- Exceptional analytical and quantitative problem-solving skills, including conducting research, analyzing data, developing hypotheses, and synthesizing recommendations
- Strong interpersonal skills with ability to work effectively with people at all levels
- Ability to communicate complex ideas effectively verbally and in writing
- High degree of intellectual curiosity and ability to absorb concepts quickly
- Willingness to travel up to 30% (actual amount may be less)
- Work or internship experience in a leading M&E and telco company or strategy consulting organization
- Experience creating digital/brand/media strategies along with a practical understanding of the technologies and tactics necessary for execution
- Experience with the following languages and concepts: AI, web services and APIs, HTML, JavaScript, Java, relational databases, SQL scripting
Benefits
- Annual Incentive Plan (AIP)
- Long-term incentives in the form of a new hire equity award
Company Overview
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