P/T Evening Legal Asst and Intake Coordinator for Law Office
AW Law is an education law firm based in Columbus, Ohio, seeking a part-time evening legal assistant and intake coordinator. This role involves conducting initial client intake interviews, scheduling consultations, and ensuring compliance with firm policies while providing excellent client service.
Responsibilities
- Conducting initial intake interviews of potential clients and scheduling consultation with attorneys
- Assisting in identifying potential conflicts of interest
- Explaining our fee structure to clients and collecting payment for consultations
- Accurately gathering and entering detailed client information into firm case management software
- Processing credit card payments and ensuring they are accurately tracked in firm case management software
- Occasionally sending and confirming engagement letters for new and existing clients
- Occasionally declining client representation and providing appropriate referrals as directed by attorneys
- Communicating promptly and effectively with new and existing clients, attorneys, and firm employees
- Ensuring compliance with Firm policies and procedures, including but not limited adhering to attorney ethics code
Skills
- Excellent interpersonal skills with a positive, client-oriented demeanor
- A high level of professionalism
- Strong attention to detail
- Empathy and patience for people going through difficult situations
- The ability to work independently, problem solve, and think critically in a fast-paced environment
- The ability to quickly transcribe and synthesize new information
- Proficiency in Microsoft 365 and the ability to learn new programs
- Able to follow directions carefully and meet deadlines
- Team-player and positive attitude
- Commitment to personal and professional ethics
- Excellent time management and organizational skills
- A solution-based approach in all aspects of work
- Professional fluency in English
- Experience working with MyCase preferred but not required
Benefits
- Parental leave/short term disability
- Retirement plan with employer matching
Company Overview