Associate, Global Travel & Expense

Bain & Company is consistently recognized as one of the world’s best places to work, and they are currently seeking an Associate for their Global Travel & Expense team. This role involves ensuring accurate and timely processing of employee expense reports while upholding compliance with company policies and collaborating with team members to deliver exceptional service.

Responsibilities

• Review employee expense submissions for accuracy, completeness, and adherence to company travel and expense policies. Ensure timely and accurate processing with proper documentation
• Partner with team members (regional / global) to balance workloads, address volume fluctuations, and support shared goals for timely service delivery
• Identify unusual trends, policy deviations, or nonstandard items. Escalate concerns appropriately and propose clarifications or exceptions requiring additional approval
• Respond to employee inquiries and resolve system-related issues in a timely and professional manner, delivering high-quality customer service and guidance

Skills

• Basic understanding of Travel & Expense (T&E) processes and policy compliance
• Familiarity with expense systems
• Awareness of general finance, accounts payable, or administrative workflows
• Understanding of documentation requirements for expense processing
• Strong attention to detail and accuracy in reviewing and entering data
• Good time management and organizational skills to meet processing deadlines
• Clear written and verbal communication for handling employee queries professionally
• Ability to follow structured procedures and escalate issues when needed
• Basic proficiency in MS Office tools, especially Excel and Outlook
• Ability to learn and adapt quickly to systems and policy changes
• Work well in a team-oriented, global environment
• Handle repetitive tasks with consistency and reliability
• Maintain a high level of confidentiality and integrity when managing sensitive information
• Support broader team goals and contribute to process improvement when possible
• Bachelor's degree or an equivalent combination of education, training and experience

Benefits

• 401(k) plan with an annual employer contribution based on years of service
• Annual discretionary performance bonus
• 4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date
• Bain pays 100% individual employee premiums for medical, dental and vision programs
• Generous paid time off, including parental leave, sick leave and paid holidays
• Fully vested 401(k) company contribution
• Paid Life and Long-Term Disability insurance
• Annual fitness reimbursements

Company Overview

Company H1B Sponsorship