Program Assistant, CET & Training Program
The Baker Center for Children and Families promotes the best possible mental health of children and families through research, intervention, training, and policy. The Program Assistant, CET & Training Program will provide administrative and operational support for the Center for Effective Therapy and assist in the Training Program for graduate students in health service professions.
Responsibilities
- Coordinates the intake process for families by conducting in-depth clinical phone interviews with caregivers, coordinating with providers regarding client referrals, answering clinic questions, managing assessment scheduling, facilitating case assignment, and maintaining client waitlists
- Assists with office management services such as: checking in clients, processing payments, and communicating with clients via phone and email
- Administers, scores, and interprets standardized assessment questionnaires and support undergraduate volunteers in these efforts
- Assists in writing portions of diagnostic assessment reports and pediatrician letters
- Administers behavioral assessments of children’s emotional and social development during initial evaluation
- Coordinates application process of trainees
- Posts position announcements and collaborate with HR during recruitment and onboarding process
- Schedules trainee interviews
- Oversees trainee evaluation and feedback process
- Supports the Directors of CET and Training Program in other administrative and operational support as needed
Skills
- A Bachelor's degree (or foreign equivalent) in Psychology, or related field, from an accredited academic program
- 1-2 years of clinical experience with children
- Excellent interpersonal, organizational, and communication skills that allow for skillful interactions with caregivers, children, staff, undergraduate volunteers, and professionals from other fields
- Strong project coordination skills
- Ability to work and complete assignments independently
- Proficient with Microsoft Office (Word, Excel, PowerPoint)
- Must be able to demonstrate discretion and independent judgement while collaborating with a team
- Experience with statistical analysis for quality improvement or evaluation purposes
- Experience with SPSS or other statistical software
- Knowledge of mental health, education, child welfare, and/or juvenile justice systems
Benefits
- Medical (Blue Cross/Blue Shield)
- Dental and Vision options
- 50% discount on monthly MBTA passes
- Immediate enrollment into retirement, with company contribution (4%) and match up to (4%) after 2 years of employment
- Opportunities to get involved in various department/organization improvement committees and activities
Company Overview