Brand Ambassador | Las Vegas North Premium Outlets

David Yurman is a celebrated American jewelry company known for its timeless and contemporary jewelry. They are seeking a Brand Ambassador to deliver exceptional customer service, maximize sales, and build client relationships through personalized engagement and product knowledge.

Responsibilities

• Deliver individual sales budget by maximizing all selling opportunities
• Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
• Provide exceptional customer service by ensuring that the customer takes priority at all times
• Fully support and align with all key business initiatives and new product launches
• Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market
• Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
• Utilize the available marketing tools to engage current and new business and drive sales
• Embrace and utilize technology to enhance customer experience
• Assist with inventory control and keep shrink levels below target
• Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
• Maintain an up to date knowledge of all product categories
• Ensure adherence to company retail operating and security procedures
• Partner with support team in the repair process and follow up on customer communication
• Be aware of the impact of behavior on others
• Provide help and advice to colleagues to achieve goals
• Demonstrate a flexible approach, responding positively to any reasonable request

Skills

• Previous retail or luxury retail sales or relevant clientele focused experience
• Proven track record in achieving sales results
• Exceptional clientele, customer relationship building skills
• Demonstrate strong verbal and written communication skills
• Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.)
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays

Benefits

• Access to healthcare benefits
• 401(k) plan
• Bonus
• Employee discounts
• Generous paid time off
• Sick time
• And more

Company Overview

Company H1B Sponsorship