Regional Logistics Manager - Store Delivery

About the position GENERAL PURPOSE: This position is a hybrid work location. The preferred location for the candidate would be in Central Florida. It will be a combination of working remotely and working at local facility while traveling to others covered in this market. The Regional Logistics Manager oversees 4-5 Cross Docks and drives operational, financial and loss prevention goals, which is executed by influencing 3rd party logistics providers without direct authority. This is to be accomplished through detailed knowledge of Ross operations and managing the P&L of each Cross Dock that all have unique complexities. This position balances service to Ross customers, while ensuring that budgets are adhered to while also protecting company assets.

Responsibilities

• Driving Operational Performance
• Drive results through providing guidance, tools and information to meet or exceed key operational metrics. (On-Time Deliveries, Unloads, Mis-Directs, etc.)
• Collaborate with logistics provider’s leadership to align on prioritization of operational opportunities and steps to achieve them.
• Manage and report on logistics provider projects that may have operational implications. Projects to include, but not limited to, MHE installations, Route Optimization, Floor Layout, Load Balancing and all Peak Planning.
• Collaborate with logistics providers on operational metrics that have a direct impact on hitting their budget, provide guidance on how they’re going to solve issues, and hold them accountable to their plan.
• Responsible for managing and facilitating any Transitions, Moves or New Openings of Cross Dock facilities.
• Where necessary with Ross Leased facilities, ensure that issues that need to be addressed are channeled through the right departments and tracked through resolution.
• Managing Financial Objectives
• Responsible for tracking how locations are performing to budget.
• Responsible for possessing a thorough understanding of logistic provider’s contract.
• Manage the complexities of Ross’s different cost models and, regardless of cost model, determine and report on any deviation to budget if it’s due to an operational miss, overspends of line items or volumes.
• Responsible for communicating and elaborating on the financial performance of a logistics provider and detailing steps they are taking to come in line with their budget.
• Ensure the logistics provider is managing all aspects of the P&L statement.
• Collaborate with logistics provider and Transportation leadership on opportunities to reduce costs and maintain service levels.
• Supporting Loss Prevention
• Ensure that the logistics provider is compliant with company’s TSR based on the version that aligns with their contract and be aware of any exceptions.
• Ensure that the logistics provider is performing regular self-audits.
• Perform audits so that likelihood of passed audits should be high.
• Validate that work orders are in place for any Loss Prevention items that needs to be corrected.
• When possible, discuss Loss Prevention Audits with Area Loss Prevention Manager when onsite.
• Supporting Positive Associate Relations Programs
• Support Positive Associate Relations Programs.
• Responsible for auditing locations compliance with Key People Processes.

Requirements

• Bachelor’s Degree or equivalent in work experience preferred
• 5-10 years manager level transportation experience to include outbound retail deliveries.
• Must possess excellent written and oral communication skills and be able to communicate with all levels and departments both within and outside the company.
• High-Level working knowledge of Microsoft Word, Excel, Access and Power Point
• Knowledge of current transportation regulations and future regulatory direction
• Skillful negotiator with strong ability to influence

Nice-to-haves

• Bachelor or MBA Degree (Transportation, logistics or Business related)
• Experience with direct P&L responsibilities
• 10-15 years prior transportation management experience – outbound retail
• Advanced analytical and reporting skills

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