Part-Time Customer Service Representative – Join arenaflex's Friendly Team in Alpharetta, GA

At arenaflex, we're passionate about providing exceptional customer experiences in a supportive and dynamic environment. As a locally owned and operated self-storage facility in Alpharetta, GA, we're seeking a reliable and customer-focused Part-Time Customer Service Representative to join our team. This is an excellent opportunity for college students, teachers, or active retirees looking for flexible part-time work in a friendly, low-stress environment.

About arenaflex

arenaflex is a community-focused business dedicated to providing top-notch self-storage solutions to our clients. Our team is committed to delivering exceptional customer service, and we're looking for like-minded individuals to join our crew. With a strong emphasis on teamwork, open communication, and a positive attitude, we strive to create a work environment that's both enjoyable and rewarding.

The Role

As a Part-Time Customer Service Representative at arenaflex, you'll have the opportunity to work in a fast-paced, office setting with some outdoor duties. You'll be comfortable around dogs and enjoy interacting with clients, providing exceptional customer service, and ensuring a seamless experience for our customers. Your role will involve:

Key Responsibilities:

* Provide exceptional customer service to all clients, ensuring a positive and memorable experience

• Rent storage units and parking spaces, upsell merchandise, and handle payments in person and over the phone
• Maintain accurate and detailed customer account notes, ensuring seamless communication and follow-up
• Report customer and property issues to the property manager, ensuring prompt resolution and attention to detail
• Clean vacated units and maintain overall property cleanliness, adhering to arenaflex's high standards
• Perform lock checks and walk the property (up to 1–2 miles/day), ensuring the security and integrity of our facility
• Assist the property manager with various tasks and projects, demonstrating flexibility and a willingness to learn

What We're Looking For:

* A positive, upbeat attitude and outgoing personality, with a genuine passion for delivering exceptional customer service

• Strong customer service and communication skills, with the ability to work independently and as part of a team
• A "customer first" mindset, with a focus on meeting and exceeding client expectations
• Strong time management, attention to detail, and organizational skills, ensuring seamless execution of tasks and projects
• Proficient computer skills and the ability to quickly learn new systems, adapting to arenaflex's technology and processes
• Ability to follow both written and verbal instructions, with a willingness to learn and grow

Requirements:

* Minimum 1 year of customer service experience, with a proven track record of delivering exceptional customer experiences

• High school diploma or GED required; college degree preferred, demonstrating a commitment to ongoing learning and development
• Valid driver's license and reliable transportation, ensuring timely and efficient attendance
• Ability to pass a background check, ensuring the safety and security of our clients and staff
• Must be able to lift up to 25 lbs without assistance, with a focus on maintaining a safe and healthy work environment

Why Join arenaflex?

* Friendly and supportive local management, committed to creating a positive and inclusive work environment

• Flexible, predictable part-time schedule, allowing for a healthy work-life balance and opportunities for personal growth
• Opportunity to make a real impact in a small, community-focused business, with a genuine chance to make a difference
• Long-term opportunity in a stable, well-established company, with a focus on employee development and career advancement

To Apply:

If you're a motivated and customer-focused individual looking for a flexible part-time opportunity in a friendly and supportive environment, we encourage you to submit your resume and a short message outlining your availability through Indeed. Join our team at arenaflex and experience the rewards of working in a dynamic and community-focused business.

Job Details:

* Job Type: Part-time

• Pay: $13.00 - $15.00 per hour
• Expected hours: 15 per week
• Benefits:

+ Flexible schedule

• Shift:

+ 8 hour shift + Day shift

• Ability to Commute:

+ Alpharetta, GA 30004 (Required)

• Work Location: In person

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