Client Monitoring Field Specialist job at Condu...

Title: Client Monitoring Field Specialist (Regions 2, 3, 7, 8, and 9) Location: Baton Rouge, LA, United States   Category Customer Service & Transaction Processing   Req ID 20512   Job Type Full-time regular Job Description: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Pay is $16 per hour, which may be below your state's minimum wage. Please take this into consideration when applying. Locations: Louisiana Regions 2,3, 7, 8, and 9 Pay: $16.00/hour + benefits Schedule: Monday–Friday, 8:00 AM – 5:00 PM Join Conduent as a Client Monitoring Field Specialist and help support participants across your assigned region in Louisiana. This role requires daily travel and in-person visits to monitor services and ensure program requirements are met. You will complete about 10 in-person visits per day, update client records, and report any participant changes or concerns. This position is ideal for someone who works well independently, stays organized, and manages time effectively. Job Duties Travel daily within your assigned region (75% travel). Complete in-person monitoring visits. Enter information into the client database. Document participant updates, issues, and outcomes. Complete Elder and Adult Protective forms when needed. Follow required timelines and procedures. Requirements High school diploma or GED Available to work Monday–Friday, 8:00 AM – 5:00 PM Able to travel 75% daily within assigned region, and work from home 25% Valid Louisiana driver’s license and auto insurance Basic Microsoft Office skills (Outlook, Teams, Word) Strong communication and organizational skills Ability to work independently and manage multiple tasks Preferred Qualifications At least one year of experience working with older adults or individuals with disabilities Knowledge of healthcare or Medicaid programs Flexible Working At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone, too.  In this role, you can expect the following working conditions: Hybrid work: Work in a way that allows you to work from home during portions of your week and have time onsite to connect with other team members and business leaders.  Working For You Perks and rewards designed for you: Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment. Retirement Savings: We will support you as you save for your future. Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more. Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career. Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work. Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts. Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time. Join Us At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:  Bring your authentic self to work  Grow and thrive, both personally and professionally  Make a difference with our clients, in our communities, and with the millions of people we support   When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!  Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00.  Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.