Director, Employee Relations and HR Compliance

About the position Ready for a career glow up? As Director, Employee Relations & HR Compliance, you'll be the strategic force behind a fair, compliant, and people-first workplace across Sephora's FSC, Retail, and Distribution Centers. The work you do will impact beauty, as you champion a values-driven approach to employee relations and HR compliance that protects our people and empowers our business. You'll manage a team that's united in beauty, supported by those who are equally passionate about creating an equitable, inclusive, and legally sound environment where every employee can thrive.

Responsibilities

• Develop, implement, and oversee enterprise-wide employee relations and HR compliance strategies, proactively identifying areas of risk and delivering solutions before they arise.
• Lead the resolution of complex employee relations issues, including sensitive investigations, conflict mediation, performance management, and disciplinary actions.
• Ensure Sephora's HR policies and practices remain compliant with all applicable federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and wage & hour requirements.
• Analyze ER and compliance trends and metrics to surface meaningful insights and drive proactive, enterprise-wide initiatives.
• Develop, update, and communicate HR policies and procedures, delivering guidance and targeted training to HR teams and business leaders across the organization.
• Partner cross-functionally with Legal, HR, Labor Relations, and Business Leaders to support company-wide initiatives and ensure the consistent application of policies.
• Serve as a trusted advisor and strategic partner to the SVP, Talent, and senior leadership on all matters related to employee relations and HR compliance.
• Lead, coach, and develop a high-performing team of 6 direct reports and 10 indirect reports, fostering a culture of accountability, collaboration, and continuous growth.
• Navigate complex, ambiguous, and fast-moving workplace situations with sound judgment, discretion, and a solutions-oriented mindset.
• Drive a consistent, equitable, and values-aligned approach to managing workplace issues across all channels and business functions.

Requirements

• 10+ years of progressive experience in Employee Relations, HR Compliance, or related HR leadership roles, including a minimum of 5 years within a retail environment.
• Deep expertise in multi-state federal, state, and local employment laws and HR compliance, with a strong command of EEO, ADA, FMLA, and wage & hour regulations.
• A proven track record of leading and resolving complex employee relations matters, including sensitive workplace investigations.
• Demonstrated ability to build strong relationships and influence stakeholders at all levels of an organization, including senior leadership.
• Experience leading teams, managing organizational change, and navigating ambiguity in dynamic and fast-paced environments.
• Strong analytical, problem-solving, and decision-making abilities, with the ability to translate ER and compliance data into actionable strategies.
• A collaborative leadership style and proven experience operating effectively within matrixed organizations.
• Bachelor's degree in Human Resources, Business Administration, or a related field.

Benefits

• Health. Choose a healthcare plan to fit you and your family’s needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• Balance. You’ll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more.
• Growth. Career growth is built into every role, with access to training, development, and tuition reimbursement.
• Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Support. Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

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