IT Training and Support Coordinator

Endeavor Health is seeking an IT Training and Support Coordinator to provide administrative support for their system-wide IT Training and Support team. The role involves scheduling training sessions, maintaining records, and ensuring effective communication with stakeholders to enhance training processes.

Responsibilities

• Assists in scheduling end-users for the appropriate classes according to the curriculum guide and maintains records of classroom attendance
• Contacts department leadership to schedule end-users for training
• Follows up with end-users who have missed class and need to be rescheduled
• Monitors test-out requests for eligibility and provide access to testing options
• Coordinates testing as needed
• Reconciles testing records in Learning Management System and course registration as applicable
• Serves as a resource to guide leadership and end-users on appropriate class selection
• Supports setup for classroom training including all classroom materials, computer setup as needed and monitors and maintains department equipment inventory
• Ensures room reservations, course catalog and employee intranet site is updated and maintained
• Performs general office administrative tasks as required (supply orders, print requests, department communications etc.)

Skills

• High School Diploma or GED Required
• One (1) or more years of experience of performing administrative duties in a professional setting
• Proficiency in Microsoft Office Suite applications
• Demonstrates initiative and a lean towards curiosity, out of the box thinking and innovative
• Strong level of customer service and organizational skills
• High level of written, verbal communication and interpersonal skills
• Displays ability to prioritize
• Able to learn and utilize system tools to coordinate training
• Personal and ethical accountability

Benefits

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off
• Community Involvement Opportunities

Company Overview

Company H1B Sponsorship