[Remote] Tax Representative

Note: The job is a remote job and is open to candidates in USA. Celink is seeking a Tax Representative to prioritize and coordinate the gathering and accurate reporting of time-sensitive property tax information across multiple states. The role involves reviewing account histories, contacting tax collectors, processing billing information, and ensuring timely communication with internal and external parties.

Responsibilities

• Review account transaction history, notes history, vendor systems, websites, and/or make outbound calls to request and clarify property tax information
• Contact various tax collectors and/or attorneys to obtain timely and reliable billing and/or payment status information
• Determine, based on acceptable criteria, if a bill should be paid. If a bill should be paid, submit a check request, notify the vendor, or approve the advance via vendor reporting
• Respond to internal and external requests/emails in a timely and professional manner
• Review and process reports as assigned (via Excel or vendor systems)
• Note all activity onto corresponding accounts in ReverseServ system

Skills

• High school/Bachelors or equivalent required
• Six months previous clerical experience required
• Ability to read and understand instructions, short correspondence, notes, letters and memos
• Ability to write simple correspondence and/or emails
• Detail oriented and problem solver
• A willful desire to understand the 'bigger picture' – wants to learn MORE
• Real estate tax and/or insurance experience (preferred but not required)
• Reverse mortgage experience/knowledge (preferred but not required)

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