Office of Civil Rights Analyst (Hybrid Option)
The California Department of Health Care Services (DHCS) is seeking an Office of Civil Rights Analyst to investigate discrimination complaints and provide guidance on reasonable accommodations. The role involves managing OCR agreements, reviewing invoices, and supporting various civil rights compliance programs within the department.
Responsibilities
- Investigates discrimination complaints within DHCS and among contracted agencies
- Serves as the Department’s Reasonable Accommodation (RA) and Religious Accommodation (RE) Coordinator
- Provides timely guidance and technical assistance to DHCS staff and the public
- Analyzes complex, confidential RA/RE requests
- Works closely with the Procurement and Contracting Division throughout the contract and procurement process
- Manages OCR agreements, reviews and prepares invoices, and tracks contract and purchase-order expenditures
- Coordinates bilingual services
- Assists with the annual Workforce Analysis (WFA)
- Supports the Upward Mobility Program (UMP)
- Serves as OCR’s liaison for executive drills
- Acts as a backup liaison to the Disability Advisory Committee (DAC)
- Statewide travel may be required
Skills
- Must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification if using education to meet classification MQ pattern
- Statement of Qualifications (SOQ) must be included with the application
- Resumes are required and must be included
- Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview
- Experience in or knowledge of complete investigative techniques, methodology and/or settlement of complaints
- Excellent written and verbal communication skills
- Strong interpersonal and analytical skills
- Ability to research, analyze, and interpret information
- Ability to prioritize workload and ensure deadlines are met
- Ability to work independently
- Ability to work effectively as an individual and as part of a team
Benefits
- Medical, including health, dental, and vision insurance.
- Paid Holidays and vacation/leave
- Defined retirement program
- Savings Plus Program (401(k), 457)
- Medical/Dependent Care Reimbursement Accounts
- Continuous and ongoing training
- Diversity, Equity, and Inclusion program activities
- Employee Assistance Program (EAP)
Company Overview