Swedish or Danish-speaking Customer Support specialist (Travel industry)
Concentrix is a global technology and services leader that powers the brands of the future. They are seeking a Swedish or Danish-speaking Customer Support Specialist responsible for providing excellent customer service and accurate information regarding travel bookings and cancellations.
Responsibilities
- Bringing great customer service to the customers via phone and e-mail
- Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more
- Finding solutions for each individual customer to ensure their journey runs smoothly
Skills
- Fluent in Swedish, Danish or Norwegian
- Good command of English
- Customer-oriented attitude with a willingness to help find solutions and provide answers to customer inquiries
Benefits
- A good health insurance which includes gym and dentistry
- Paid mobile phone bill
Company Overview