[Remote] Protection Account Manager – Finance & Insurance/Sales

Note: The job is a remote job and is open to candidates in USA. GM Financial is the captive finance arm of General Motors, supporting dealers and customers nationwide through innovative finance, insurance and vehicle protection solutions. The Protection Account Manager (PAM) program offers hands-on experience in consultative sales, training, and collaboration with dealership partners to enhance dealership performance and customer satisfaction.

Responsibilities

• Work on a team with other Protection Account Managers and gain experience in real-world hands-on job-shadowing assessments
• Receive F&I product, system, process and presentation skills training to prepare you for the consultative sales field assignment
• Develop strong personal networks of business professionals within GM Financial and the automotive industry
• Perform in-dealership one-on-one training, demonstrations, and live modeling to drive effectiveness, compliance, profitability and customer satisfaction
• Strengthen dealership performance by delivering targeted guidance on core skills, including Sales-to-F&I turnover, customer interviewing and closing techniques
• Leverage reporting tools and dealer-facing systems to interpret data, identify performance opportunities and take appropriate action to improve results
• Partner with the Strategic Development Manager (SDM) support team to maximize dealer performance, providing upfront expectations and ongoing communication
• Participate in new account acquisition process activities
• Communicate updates and opportunities via the internal CRM system and to Regional Sales Manager
• Resolve dealership operational issues while identifying and addressing elevated risk to GM Financial

Skills

• Automotive dealership experience with a desire to build relationships in a consultative sales role managing a territory
• Long-term mobility is beneficial for career development and advancement within the sales organization at GM Financial
• Bachelor's degree strongly preferred or extensive relevant experience
• Knowledge of dealership operations is preferred; in-dealership F&I experience is a plus
• A proven track record of quality sales performance and client satisfaction; B2B preferred
• Must have a valid state-issued driver's license

Benefits

• 401(k) matching
• Bonding leave for new parents (12 weeks, 100% paid)
• Tuition assistance
• Employee auto discount
• Community service pay
• Nine company holidays

Company Overview