Applications/Systems Engineer - Pre and Post-Sales
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
This role is to cover maternity leave.
As an Application/Systems Engineer within our Adriatic Diagnostics Team, you will provide scientific and technical support to customers using Roche diagnostic instruments and software. You will work closely with laboratories, sales teams, and service engineers to ensure that Roche systems operate correctly and efficiently. You will be a key player in providing support to customers, solving technical issues, and delivering training on Roche diagnostic solutions that contributes to the overall business impact within the Adriatic region.
The product portfolio area is: Scrum Work Area (SWA) Roche Analyzers covering preanalytical, analytical and post-analytical instruments as well as Roche Molecular Solutions.
The position is based in Slovenia and entails travel to local clients, along with occasional regional support in Croatia to assist with team requirements.
Working from Home is provided.
The Opportunity and Key Responsibilities
Provide application support for Roche diagnostic instruments and software
Troubleshoot technical and scientific problems related to laboratory systems
Install and configure instruments and reagents at customer sites
Train laboratory staff on the use of Roche diagnostic systems
Support the sales team with technical expertise during product demonstrations
Document cases and solutions in CRM systems
Maintain strong relationships with hospitals and laboratory customers
Who You Are
University degree in Life Sciences (Biology, Chemistry, Biomedical Science, etc.)
Experience in clinical laboratory diagnostics or medical technology highly preferred
Knowledge of laboratory analyzers and diagnostic workflows
Strong troubleshooting and analytical skills
Excellent communication and presentation skills
Fluency in Slovenian and English (Croatian is advantage)
Where pay transparency applies, details are provided based on the primary posting location. For this role, the primary location is Slovenia. If you are interested in additional locations where the role may be available, we will provide the relevant compensation details later in the hiring process.
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
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