Victim Navigator

FSRI is always looking for candidates that want to make a positive impact on the community!

Position Summary: The Victim Navigator plays a vital role within the Rhode Island Resiliency Center, supporting victims, survivors, and families impacted by mass violence. This position helps individuals understand, navigate, and access available resources by providing compassionate case management, advocacy, and linkage to trauma-informed services. The Victim Navigator works collaboratively with community partners to ensure coordinated care, enhance community outreach, and strengthen overall resiliency efforts across Rhode Island.

Qualifications

• Bachelor's Degree or several years experience in the field of victim services.
• Experience working with victim service agencies or community-based programs; strong knowledge of Rhode Island community resources and systems of care.
• Experience providing crisis intervention and/or Psychological First Aid (PFA) strongly preferred.
• Proficiency in electronic health records and other case management or data systems.
• Strong communication, organizational, and multitasking skills required.
• Ability to work both independently and collaboratively as part of a multidisciplinary team.
• Flexible schedule, with occasional evenings required.
• Bilingual (Spanish/English) strongly preferred; bilingual staff receive additional compensation.
• Bilingual/ASL skills are compensated by an additional 6%, above base pay.
• Multilingual skills are compensated by an additional 8%, above base pay.

Physical Requirements: This position requires community visits, employees in this position must have the ability to:

• Current driver’s license, reliable transportation, registration and auto insurance
• Ability to communicate effectively
• Travel to and from clients’ residence, community locations and office site, which could include using walkways, stairs and/or elevators
• Ability to lift up to 20lbs
• Must be able to work remotely and in person adhering to PHI requirements

Don’t meet every single requirement? Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits. Only together can we continue to grow and make a difference in our communities. Join our FAMILY today!

Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well-being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI’s diverse and inclusive teams – working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives. We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield.

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.