RN - Quality Improvement Specialist PRN

Empath Home Health, a member of Empath Health, is seeking a Registered Nurse RN Quality Improvement Specialist PRN.

The Quality Improvement Specialist is a unique position responsible for monitoring internal and external quality measures across the agency. The Quality Improvement Specialist proactively participates in the development and implementation of the organization’s strategic initiatives, performance improvements, and creates value for both internal and external customers. Responsible for overseeing quality of customer care including customer experience, safety and analyzing key quality indicators to identify areas for improvement. and meet regulatory and quality standards.

Schedule: PRN; must be able to commit to at least 20 hours per week (to be worked during normal business hours)

Location: remote

Requirements:

• Education and/or Experience: Registered Nurse or healthcare professional with minimum of associate degree in related field, bachelor’s degree preferred. 
• CPHQ preferred or equivalent
• Experience monitoring healthcare external and internal patient satisfaction, quality measures, and outcome measures. Hospice, Home Health or Palliative Care standards and quality measures.
• Exceptional critical thinking skills enhanced with the finesse to prioritize key aspects and communicate findings with diverse audiences.
• Establish standards to facilitate continuous improvement. Facilitate project meetings focusing on goals, interventions, and timelines.
• Knowledge of quality improvement methods and models (e.g. Rapid Cycle, Lean Six Sigma, Baldrige, PDSA)
• Proficient in Microsoft Office Applications including Excel, Word, and PowerPoint to create reports.
• Experience in customer service. Strong customer advocate committed to the continual improvement of quality, safety, and service excellence.

Why Join Empath Health?

• Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
• Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
• Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.
• Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.
• Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.

What You'll Find at Empath Health Unified in empathy, we serve our communities through extraordinary Full Life Care for All. Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support. Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.

At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member help make life’s journey more meaningful.