Immediate Hiring: LP Customer Service Associate II at arenaflex
Join arenaflex, a dynamic and innovative retail company, as we revolutionize the way people shop and discover new products. As an LP Customer Service Associate II, you will play a vital role in maintaining a safe and secure shopping environment, while also providing exceptional customer service to our valued customers.
About arenaflex
arenaflex is a leading off-price retailer that operates a portfolio of brands, including Marshalls, TJ Maxx, HomeGoods, Sierra, and Homesense. Our mission is to provide a unique shopping experience that is both exciting and rewarding. We believe in embracing change and innovation, which is reflected in our ever-evolving inventory and approach to retail. Our company culture is built on the principles of teamwork, respect, and inclusivity, making us an ideal place to grow and develop your career.
Opportunity: Contribute to the Growth of Your Career
As an LP Customer Service Associate II, you will be responsible for supporting the District Loss Prevention Manager and Store Management in maintaining a safe and secure shopping environment. Your key responsibilities will include:
- Maintaining a proper and professional stance in the designated area at the front of the store
- Acting as a visual deterrent to prevent potential loss/dishonesty
- Reviewing and understanding the Store Emergency Response Guide
- Wearing a complete Company-approved uniform, including a Body Worn Camera
- Greeting customers appropriately, demonstrating courtesy and respect
- Establishing and maintaining a position at the front of the store or in a department
- Responding to customer requests for assistance by referring customers to store management or customer service via a Company-issued radio
- Observing and reporting any suspicious behavior or critical incidents to LP or store management
- Performing a closing safety sweep of the store with a member of management
- Adhering to all Company Policy and Procedure
- Documenting required incidents in AIIM Case Management
- Performing other duties as assigned
Who We Are Looking For: You!
We are seeking a motivated and detail-oriented individual who is passionate about providing exceptional customer service. To be successful in this role, you will need:
- Strong verbal and written communication skills
- Sound decision-making skills
- Ability to take initiative and perform well independently
- Prioritizes/organizes workload and manages time effectively
- Ability to stand for long periods of time
- 0-2 years retail or security experience
Benefits
As an LP Customer Service Associate II at arenaflex, you will enjoy a comprehensive benefits package, including:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
Compensation
This position has a starting pay range of $16.75 to $18.25 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Equal Employment Opportunity
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
How to Apply
If you believe you have what it takes to join our team, submit your application without delay. We are keen to hear from talented candidates like you. Apply To This Job
About the Role
As an LP Customer Service Associate II, you will be working in a fast-paced retail environment, interacting with customers, and maintaining a safe and secure shopping environment. This role requires strong communication and problem-solving skills, as well as the ability to work independently and as part of a team.
What We Offer
* A dynamic and innovative work environment
- Opportunities for career growth and development
- Comprehensive benefits package
- Competitive salary and hourly rate
- A chance to work with a leading off-price retailer
Join Our Team
If you are passionate about providing exceptional customer service and maintaining a safe and secure shopping environment, we encourage you to apply for this exciting opportunity. Join our team at arenaflex and discover a career that is both rewarding and challenging. Apply for this job