Assistant Vice President - Technology

Responsibilities

• Lead and manage a team of technology professionals, ensuring efficient issue resolution and customer satisfaction.
• Partner with GTB Product Owners and Business Analysts to address customer complaints and provide timely solutions.
• Analyze system issues, participate in root cause analysis, and prioritize issues for resolution.
• Perform deployments, measure impacts, and coordinate with vendors for defect resolution.
• Support all testing phases, including SIT, regressions, and performance tuning, ensuring a robust and stable system.
• Conduct impact assessments for change requests and facilitate production deployments.
• Manage and track system performance, participating in process optimization initiatives.
• Ensure technology projects adhere to ISG, technology architecture, and hardware sizing standards, meeting all audit controls.
• Stay updated with the latest technology trends and provide innovative solutions to business challenges.

Qualifications

• Subject Matter Expertise in Oracle Banking Trade Finance application with extensive Trade Finance domain knowledge.
• Proven leadership and management experience in a technology role.
• Strong collaboration and partnership skills, with the ability to work effectively with cross-functional teams.
• Excellent problem-solving and analytical skills, with a track record of successful issue resolution.
• Proficiency in system analysis, root cause analysis, and decision-making for issue prioritization.
• Experience in managing and leading teams, with a focus on customer satisfaction and issue resolution.
• Strong project management skills, including deployment planning and execution.
• Knowledge of testing methodologies and the ability to support all testing phases.
• Understanding of technology architecture, hardware sizing, and audit controls.
• Ability to stay updated with industry trends and provide innovative technology solutions.