Operations Associate - Client Services
Parallel Advisors, LLC is a fast-growing Registered Investment Advisor firm focused on enhancing clients' futures. The Operations Associate will assist in implementing new client accounts and servicing existing clients while working closely with financial advisors and vendors.
Responsibilities
- Optimize the client experience as it relates to operations and service in order to drive high satisfaction, quality, and efficiency for both the client and Parallel
- Manage all aspects of our clients’ operational needs within the timeframes committed to by Parallel and within the deadlines established by our custodians
- Serve as a resource to multiple financial advisors in supporting client relationships
- Lead or participate in cross-functional group projects to improve quality and efficiency within the teams
Skills
- Operational knowledge in four key areas: new accounts, cashiering, transfer of accounts, and account maintenance
- Strong organizational, analytical, communication, and interpersonal skills
- Ability to work effectively in a fast-paced and deadline-oriented environment
- Capability to manage multiple demands and competing priorities
- Excellent written and verbal communication skills
- Broker/Dealer platform experience a plus
- CRM Experience, specifically Salesforce, a plus
- Bachelors Degree or Equivalent Work Experience
- One (1) to Three (3) years of experience in Financial Services
Benefits
- Opportunity for discretionary, semi-annual incentive awards (10% annual bonus based on performance)
- Benefits including health care, dental, vision, and 401k plans
- Opportunity for support of professional accreditation and continuing education requirements and other professional development
Company Overview