[Remote] Course Consultant
Note: The job is a remote job and is open to candidates in USA. Think Academy US is an education technology company that provides K-12 extra-curricular learning services. They are seeking a Course Consultant to offer guidance and support to parents, ensuring their children's needs are met effectively. The role involves engaging with clients, monitoring sales performance, and collaborating with various teams to enhance program delivery.
Responsibilities
- Participating in training sessions to fully understand the company’s educational products and user needs
- Effectively addressing client inquiries about course offerings, schedules, teaching methods, and registration processes
- Engaging potential clients through various communication channels (phone, email, social media) to introduce courses and highlight the institution’s value
- Building strong relationships with parents by understanding their children’s academic needs and recommending suitable programs
- Developing and execute plans to meet weekly/monthly enrollment targets and improve resource conversion rates
- Monitoring sales performance and continuously refine approaches to achieve optimal results
- Collaborating with academic, marketing, and operations teams to ensure smooth integration between enrollment and program delivery
Skills
- Bachelor's degree required; a degree in Teaching, Education, or Mathematics is preferred
- Fluent in both English and Mandarin, with strong communication skills and the ability to effectively engage with parents and students
- Enthusiastic about education and helping students succeed; empathetic towards parents' needs and concerns
- Demonstrate a high level of responsiveness to tasks and deadlines; maintains a professional and solution-oriented mindset
- Flexible schedule with availability for 30-40 hours per week, including evenings and weekends as needed
- Excellent teamwork and collaboration skills; proactive and resourceful in problem-solving and addressing client needs
- Prior experience in the education industry, sales, or customer service above 1-2 years is preferred
- A degree in Teaching, Education, or Mathematics is preferred
- Prior experience in the education industry, sales, or customer service above 1-2 years is preferred
Benefits
- Flexible Remote Work: Work from anywhere that suits you best!
- Performance-Based Commission: Rewarding hard work with extra earnings.
- Paid Training: We invest in your success from day one.
- Professional Growth: Sharpen your communication, strategic thinking, and problem-solving skills through hands-on, real-world experience.
- 401k & Insurance Benefits: 401k match & health, vision, dental insurance
Company Overview
Company H1B Sponsorship