FINANCIAL AID COUNSELOR, Enrollment & Student Administration, Financial Assistance
Boston University is seeking a Financial Aid Counselor to join their Financial Assistance team. This early-career position is responsible for reviewing financial aid applications and assisting with the awarding of funds to undergraduate students while providing customer service support.
Responsibilities
- Provide guidance and support to our front-line customer service colleagues by answering questions about financial aid policies, regulations, and the application process
- Analyzing and resolving conflicting information on student financial aid applications to facilitate the awarding of federal, state, and institutional financial aid
- Support the management of federal, state, and institutional financial aid awarding and compliance via both recurring and ad hoc projects
Skills
- A bachelor's degree is required for this position
- Has at least one year of experience in a service- and detail-oriented position
- Displays strong analytical, problem-solving, and organizational skills
- Is an effective communicator
- Demonstrates the ability to work well in a fast-paced and team-oriented environment
Benefits
- Generous benefits package including health, dental, life insurance, tuition remission, retirement plan, paid time off.
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