Hybrid Senior Consumer Insights Manager - Unlock the Power of Customer Understanding at arenaflex

At arenaflex, we're on a mission to revolutionize the way we understand and connect with our customers. As a leading innovator in the industry, we're committed to delivering exceptional experiences that exceed our customers' expectations. We're now seeking a highly skilled and motivated Hybrid Senior Consumer Insights Manager to join our Consumer Insights team in Bellevue, WA, Boston, MA, Plantation, FL, or Minneapolis, MN. As a Senior Consumer Insights Manager at arenaflex, you'll play a pivotal role in shaping our customer-centric approach by leading end-to-end research programs that inform marketing strategy, enhance brand engagement, and drive breakthrough customer experiences. Collaborating closely with cross-functional teams, including Marketing, Analytics, Product, and customer-facing teams, you'll deliver a 360-view of U.S. pet parents and arenaflex customers, guiding strategic, insight-driven decisions.

Unlock the Power of Customer Understanding

As the voice of the consumer, you'll lead research initiatives, influence stakeholders, and ensure insights are understood, embraced, and applied across teams. Your expertise in competitive intelligence will bring deep knowledge of the pet industry and key competitors, informing business strategies and driving growth. By joining our team, you'll have the opportunity to make a meaningful impact on our business and contribute to the development of innovative solutions that meet the evolving needs of our customers.

Key Responsibilities:

* Independently manage and execute end-to-end research projects to build foundational consumer understanding for key categories and the arenaflex brand

• Operate arenaflex's DIY quantitative survey insights platform to deliver timely, cost-effective research aligned with business needs
• Monitor consumer trends and competitive activity, translating findings into actionable insights to guide marketing and product development strategies
• Synthesize complex data into clear, compelling stories with strategic recommendations
• Develop monthly and quarterly reports with key insights from research completed to share with the broader organization
• Partner with the Consumer Insights team to drive a culture of consumer curiosity, insight generation, and analytical thinking

Requirements:

* Highly motivated, self-starter with 8+ years of experience in managing end-to-end quantitative and qualitative research programs for major consumer, retailer, and/or tech brands

• Strong project management skills with a track record of delivering complex research on time and on budget
• Analytical and empathetic thinker with strong writing and storytelling skills
• Experienced presenter who can inform and inspire, bringing data to life with compelling human insights and context
• Proficient in using syndicated data tools (e.g., Nielsen, MRI, Numerator) to enhance insights and support strategic decision-making
• Bachelor's degree in marketing, business, statistics, research, or related field

Why Join arenaflex?

At arenaflex, we're committed to creating a work environment that's inclusive, supportive, and empowering. We believe in the importance of diversity and inclusion, and we're dedicated to fostering a culture that values and celebrates individual differences. Our team members are passionate about making a difference, and we're committed to providing the resources and support needed to help them succeed.

Benefits and Perks:

* Competitive salary and bonus structure

• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) matching program
• Generous paid time off and holidays
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Access to cutting-edge technology and tools
• Recognition and rewards for outstanding performance

How to Apply:

If you're a motivated and experienced professional with a passion for consumer insights, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter through our online application portal. We can't wait to hear from you!

Equal Opportunity Employer:

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a work environment that's inclusive, supportive, and empowering. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [[email protected]](mailto:[email protected]).

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