Senior Medical Imaging Customer Service Engineer (MR/CT) - Remote Opportunity
Are you a highly skilled and experienced medical imaging professional looking to make a real impact on patient care? Do you have a passion for delivering exceptional technical expertise and support to healthcare professionals? If so, we invite you to join our team at arenaflex, a leading nationwide medical equipment management company, as a Senior Medical Imaging Customer Service Engineer (MR/CT) in a remote opportunity.
Transform Lives with Your Technical Expertise
At arenaflex, we believe that every interaction has the power to change a life. As a Senior Medical Imaging Customer Service Engineer (MR/CT), you will play a critical role in maintaining high-quality medical imaging equipment, including MR and CT systems, to ensure seamless patient care. Your expertise will be instrumental in troubleshooting, repairing, and maintaining complex medical imaging equipment, as well as providing technical support and training to healthcare professionals.
About arenaflex
arenaflex is a company of passionate medical equipment management experts dedicated to delivering exceptional service and support to hospitals and healthcare facilities. We value diversity, celebrate differences, and seek diverse backgrounds, ideas, and experiences to drive innovation and growth. Our team is committed to making a real impact on patient care, and we're looking for like-minded professionals to join us on this mission.
Key Responsibilities
As a Senior Medical Imaging Customer Service Engineer (MR/CT), you will be responsible for:
- Providing field support (75%) to troubleshoot, repair, and maintain high-end medical imaging equipment, including MR and CT systems
- Delivering technical support (10%) via phone, email, or online platforms to resolve technical issues and provide training to healthcare professionals
- Offering applications support (5%) to interact with radiologists, technicians, and physicians to stay updated on new and existing imaging solutions, issues, and trends
- Providing software support (10%) for applications software issues associated with X-ray and Vascular modalities, utilizing Digital Imaging and Communications in Medicine (DICOM) for viewing, filming, archiving, networking, and database administration
What You'll Need
To be successful in this role, you will need:
- Minimum 12 years of experience in high-end medical imaging equipment maintenance and repair
- High School Diploma or GED
- Valid driver's license with a safe driving record
- Basic computer skills and understanding of computer networks and equipment interaction
- Ability to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as needed
- Willingness to travel periodically to support business needs
- Physical ability to lift, push, and/or pull up to 75 pounds and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, stand, and walk for extended periods
What We Offer
As a Senior Medical Imaging Customer Service Engineer (MR/CT) at arenaflex, you will enjoy:
- Competitive salary ($72,867.87-$189,435.54)
- Comprehensive benefits package, including health insurance, short- and long-term disability, flexible spending accounts, and more
- Tuition reimbursement and daily pay program
- Opportunity to make a real impact on patient care and grow your career with a leading medical equipment management company
- Equal employment opportunities and a diverse, inclusive work environment
Why Join arenaflex?
At arenaflex, we're committed to making a real impact on patient care. Our team is passionate about delivering exceptional service and support to hospitals and healthcare facilities, and we're looking for like-minded professionals to join us on this mission. As a Senior Medical Imaging Customer Service Engineer (MR/CT), you will have the opportunity to:
- Work with a leading nationwide medical equipment management company
- Make a real impact on patient care and grow your career
- Enjoy a competitive salary and comprehensive benefits package
- Work in a dynamic and inclusive work environment
- Have opportunities for professional growth and development
How to Apply
If you're a motivated and experienced medical imaging professional looking for a new challenge, please submit your application today. We can't wait to hear from you! Apply To This Job Apply for this job Apply for this job