Leave of Absence Coordinator
Sedgwick is a leading company recognized for its exceptional workplace culture and commitment to employee well-being. The Leave of Absence Coordinator role involves analyzing leave requests, determining eligibility and benefits, and managing claims in compliance with regulations and client policies. The ideal candidate will thrive in a collaborative environment and demonstrate strong communication and organizational skills.
Responsibilities
- Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes
- Analyzes FMLA and other paid leave claims to determine eligibility, certification, payment calculations, payments and/or adjustments in compliance with client paid leave plans, policies, and state and federal regulations
- Identifies action plan, determines benefits due, and makes timely case decisions based on service expectations as established by the client
- Communicates decisions and on-going expectations with claimants and clients
- Maintains professional client relationships
- Attendance during scheduled work hours is required
Skills
- High school diploma or GED required
- Strong oral and written communication skills required
- Computer literate – including Microsoft Office
- Organizational skills required
- PC literate, including Microsoft Office products, Windows environment
- Must meet minimum typing requirements
- Clerical or customer service experience or equivalent combination of education and experience preferred
Benefits
- Medical
- Dental
- Vision
- 401K
- PTO
- Disability
- Life insurance
- Employee assistance
- Flexible spending or health savings account
- And other additional voluntary benefits
Company Overview