Field Service Technician
At Grundfos, we are passionate about solving the world’s water and climate challenges and improving people’s quality of life. As a global leader in advanced pump solutions and water technology, we consistently set the standard in terms of innovation, efficiency, reliability, and sustainability. Our commitment to making a positive impact drives everything we do, from our cutting-edge products to our dynamic workplace environment.
Job title: Field Service Technician
Job location: Remote Summary
The Client Field Service Technician position is responsible for day-to-day operations by providing customer service and onsite scheduled maintenance for ultrapure water purification systems in our marine division. This position travels domestically and internationally 80-100%.
Core Responsibilities
- Perform on-site troubleshooting of equipment
- Adjust equipment settings to specifications
- Identify and promote proactive, value-added service opportunities
- Perform installation supervision, commissioning, operation and maintenance of equipment at customer site.
- Develop positive working relationship with customers
- Self-manage
- Manage travel logistics and related expenses
Education, Experience, and Technical Knowledge
- High school diploma or equivalent plus technical training
- Industrial workplace safety (mechanical, electrical, chemical, fire and material handling)
- Industrial math including applied geometry and practical trigonometry
- Practical measurements (length, temperature, energy, force, power, fluid, etc.)
- Bench work
- Preventive maintenance techniques
- Report writing
- 4-6 years electrical/mechanical equipment experience
- Hands-on experience with Programmable Logic Controllers required
- Ability to ready blueprints, plans & wiring schematics
- Hands-on experience working with instrumentation and electrical components required
- Previous knowledge of water purification equipment and processes preferred
- Competent with personal computers and office related software.
- Must be comfortable with 80-100% travel.
Benefits:
- 401(k) matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible spending account
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement