Senior Product Operations Manager, New Products/GTM
SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers.
Senior Product Operations Manager - New Products
Role
SmarterDx is looking for a strategic and experienced Senior Product Operations Manager to drive and scale operations for the New Products team. Partnering closely with Product leadership, this role will solve critical operational challenges while maintaining the flexibility and efficiency required for GTM products.
SmarterDx builds clinical AI that empowers hospitals to achieve 100% chart accuracy for revenue integrity. Our solution helps hospitals tell the most accurate and complete story of the patient and the care that was delivered, which helps them recover millions in earned revenue and improve quality of care scores. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers.
This role is fully remote within the US
What You’ll Do
- Partner with Product leadership to develop, prioritize, and execute the New Product operational roadmap to improve efficiency and alignment with company strategy
- Own end-to-end GTM workflows, reporting, and tracking systems, leveraging tools and processes to drive scalability
- Partner with cross-functional teams to establish operating models that reduce waste and friction across Product, Customer Success, Sales, and Marketing
- Optimize and automate processes to remove overhead, enabling Product Managers to focus on strategic efforts
- Develop metrics and operations that embed data-driven decisions throughout all aspects of product development, delivery, and GTM operations
What You Bring
- 8+ years progressive experience in product operations, product management, or program management, ideally 3+ years experience in health tech
- Experience at a startup or face-paced company; thrive in ambiguous environments with minimal supervision
- Experience implementing or serving as an admin or super user for work management software (ex. Jira, Asana, Aha!, etc.)
- Strong understanding and ability to leverage different aspects of project management methodologies based on company and team needs
- Excellent ability to build relationships quickly across all levels
- Superior written and verbal communication skills
Nice To Haves
- Agile certification
- PMP or CAPM
- Experience working at a startup or other fast-paced environment
- Experience building data platforms and products powered by data, especially in an R&D environment
Compensation
- $170k to $190k base + benefits
Benefits
- Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan.
- Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents.
- Remote-First Team – Work from anywhere in the U.S.
- Unlimited PTO & 10 Holidays – So you can relax and recharge.
- 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match.
- Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters.
- Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.