Product Support Specialist - Non-Acute

Job Summary

Job Description

Responsibilities:

• Support corporate sales initiatives to grow market share with clinical, sales and product consulting activities. Coordinate the integration of product and/or program conversions to improve customer experience and support system implementation

• Assist and prepare technical proposals on Medline's Clinical Services products and programs that can meet customer needs and how they can be integrated and implemented within customer's facility

• Prepare and present customer needs plan to Medline sales teams to assure complete plan is feasible within cost, time, and environment constraints

• Research and analyze customer’s background and product needs and key objectives and incorporate this information as appropriate. Communicate proactively with the sales force to relay this information

• Gather data and information on customers and participate in developing presentations relative to keeping customers current on products, product enhancements, and/or product conversions

• Collaborate with the Clinical Services and Sales teams on product conversions, trials, and market research 

Requirements:

• Bachelor's degree

• At least 1 year sales or related experience

• Experience developing presentations to various audience levels

• Willing to travel at least/up to 100% of the time for business purposes (within state and out of state)

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.